BitStarz

bitstarz.com
50Smarter Score
Published by
SmarterCasinos
Last reviewed
Last updated

The buttons link straight to the casino’s own website. They currently earn us no commission; a link that does is marked “Ad”. Commissions never change the Smarter Score or a warning. How we make money

Score breakdown50/100
Smarter Score
Research confidence: Medium · evidence 92% i
  • 50 Earned from sources
  • 29 Documented finding
  • 10 Not published by the casino
  • 11 Not verified yet
  • 92% evidence ring

One dot is one point of the 100-point rubric. Lit dots are the score; the other colours show why points are missing. Empty grey dots are a research gap, not a finding. How this score is made up

Licence
Curaçao Gaming AuthorityVerified
Operator
Gareton B.V.
ID check
May be requiredfrom the terms
Withdrawals
Aims for 1 hour casino says

Good to know

  • Licence confirmed in the regulator’s register
  • No casino withdrawal fee
  • 6 cryptocurrencies accepted

Watch out

  • Free-spins terms can be changed without prior notice
  • Broad “bonus abuse” rule can affect normal play
  • ID verification (KYC) may be required
Public welcome offerCasino says
100% up to 1 BTC + 180 free spins
  • Wagering40× the bonus
  • Time limit7 days
  • Min. deposit0.0002 BTC

Checked 5 Oct 2026 · All conditions

Claim Bonus – opens BitStarz in a new tab

18+ · T&Cs apply · Check that the casino accepts players from your country

More facts
Licence
Curaçao Gaming AuthorityVerifiedOperator: Gareton B.V.
KYC
May be requiredfrom the terms
Crypto
6 coinsBTC · LTC · BCH · ETH …Casino says
Withdrawals
Casino saysAims for 1 hour
Smarter assessmentNot enough evidence for an independent assessment.
More details
Established
2014 casino says source
Operator
Gareton B.V. VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our recordRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our record
Casino fee
No casino withdrawal fee verified
Last checked
5 Oct 2026
Evidence
92% of our rubric what this means
Minimum amounts as stated by the casino
MethodDepositWithdrawal
Bitcoin0.0001 BTC—
Bitcoin - Lightning Lightning0.0001 BTC—
Check availabilityChoose your country to see whether BitStarz’s terms list it as restricted. Local laws still apply.

How we reviewed BitStarz

8/8 checks complete. We checked 8 areas against the casino’s own documents and public registers. Last checked 5 Oct 2026. We read and verify sources – we do not deposit, play or withdraw.

  • Operator – complete
  • Licence – complete
  • Domain – complete
  • Terms – checked, with a finding
  • Payments – complete
  • KYC – complete
  • Bonus – complete
  • Countries – complete

See sources (19) · Our methodology

Pros & cons

BitStarz is a crypto casino at bitstarz.com accepting 6 cryptocurrencies, operated by Gareton B.V. (Curaçao). Its Curaçao Gaming Authority licence is confirmed in the regulator’s register for this domain. We checked 8 of 8 key areas against identified sources; last check 5 Oct 2026. Pros show how we know them; cons are documented facts worth weighing, not opinions.

Pros

Cons

  • Free-spins terms can be changed without prior noticeIn the terms (Bonus Terms 2.6)
  • Broad “bonus abuse” rule can affect normal playIn the terms (Terms 9.10)
  • ID verification (KYC) may be requiredThe terms allow checks; no fixed thresholds published

Discovery attributes

  • No casino withdrawal fee
  • 2FA available
  • Licence confirmed in register
  • Permanent self-exclusion
  • Deposit bonus
  • Live casino
  • Provably fair games
  • Supports BTC
  • Supports ETH
  • Supports USDT
  • Supports LTC
  • Supports DOGE

Factual labels derived from our data – not rankings.

Is BitStarz legit?

What we could confirm about who runs it and whether it holds a licence for this domain. A licence is a fact about registration – not a promise about the casino.

Operator
Gareton B.V. VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our recordRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our record
Licence
Curaçao Gaming Authority · Confirmed in registry
Licence no.
OGL/2024/165/0185
This domain
listed

Same operator. BitStarz and Cashy are separate brands operated by the same company, Gareton B.V. (Curaçao), under one Curaçao Gaming Authority licence (OGL/2024/165/0185), which lists both domains. Their terms follow a similar template and their restricted-country lists are identical. We research each brand from its own pages; findings on one are not carried over to the other.

Licence check in detail · How we rate regulators

BitStarz – questions answered from the record

Short answers, each backed by the sources on this page. Nothing here is a test result or a recommendation.

Is BitStarz licensed?

BitStarz states a licence from Curaçao Gaming Authority. We found the licence and the exact domain bitstarz.com in the regulator’s register (checked 5 Oct 2026). A licence is a fact about registration, not a promise about the casino.

Who operates BitStarz?

BitStarz is operated by Gareton B.V. (Curaçao), as named in the regulator’s register and the casino’s documents.

Does BitStarz require KYC (identity verification)?

It may be required at any time. Terms section 7 lists the documents (ID, proof of payment, proof of address ≤ 90 days) and state verification may be requested at the casino's discretion, during withdrawal processing "if deemed necessary", on suspicious transactions and before no-deposit bonus withdrawals. FAQ: crypto players do not provide documents "as a standard". No amount threshold is published.

How long do withdrawals take at BitStarz?

The casino itself says: “BitStarz.com shall try to pay out withdrawals within 1 hour, however in some cases, withdrawals may take longer; this would clearly be stated when you choose a method of withdrawal.”. This is the casino’s statement (Aims for 1 hour), not something we measured; blockchain confirmation time comes on top.

Does BitStarz charge withdrawal fees?

No casino withdrawal fee, verified against the casino’s binding terms. The blockchain network fee still applies.

What are the withdrawal limits at BitStarz?

We found no fixed withdrawal cap in BitStarz’s terms; see the “Limits” section for what the casino does say.

Which countries does BitStarz restrict?

BitStarz’s terms list 77 restricted countries or territories. Use the availability check on this page to see whether your country is on the list. Not legal advice – local law applies.

Which cryptocurrencies does BitStarz accept?

The casino names 6 coins: BTC, LTC, BCH, ETH, DOGE, USDT (casino says).

What is the current welcome offer at BitStarz?

100% up to 1 BTC + 180 free spins. Wagering: 40× the bonus. Time limit: 7 days. Checked 5 Oct 2026; casino’s own statement, not part of the Smarter Score. 18+, T&Cs apply.

Good to know before you play

Documented points from the casino’s own terms and the registers we checked. Neutral and sourced, never a judgement of intent.

According to the bonus terms, welcome bonuses must be wagered 40 times within 7 days, bets are capped at 5 EUR/USD while a bonus is active, and BitStarz may amend the bonus terms without prior notice.

Bonus terms · added 5 Oct 2026

The terms state that each deposit must be wagered at least once before a withdrawal and that withdrawals go back to the deposit method (for crypto: the same wallet).

Withdrawals · added 5 Oct 2026

The terms allow a monthly administrative fee of at least 5 EUR on accounts with a balance after six months without login.

Inactive accounts · added 5 Oct 2026

Where sources disagree

Minor inconsistency · Withdrawal limitsMinor · open
Casino page · Casino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourceCasino pageBitStarz – FAQOur recordIs there a maximum withdrawal rule? "We don't enforce any limits now."BitStarz – FAQ · 5 Oct 2026
Casino page · Casino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourceCasino pageBitStarz – Payments and Available CurrenciesOur recordBitcoin withdrawal: Max 1 BTC per transactionBitStarz – Payments and Available Currencies · 5 Oct 2026

Restricted countries

VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourceCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our record

We never infer that a country is accepted because it is missing from this list. See the restricted-country lists of all 15 casinos (open data, CSV/JSON).

KYC & player protection

Identity checks (KYC)

VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)Our recordCasino pageBitStarz – FAQOur record

Terms section 7 lists the documents (ID, proof of payment, proof of address ≤ 90 days) and state verification may be requested at the casino's discretion, during withdrawal processing "if deemed necessary", on suspicious transactions and before no-deposit bonus withdrawals. FAQ: crypto players do not provide documents "as a standard". No amount threshold is published.

Thresholds: partial. We have not gone through KYC ourselves.

Player protection

Casino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourcesCasino pageBitStarz – FAQOur recordCasino pageBitStarz – Play SafeOur record
Deposit limits
Offered
Loss limits
Offered
Wager limits
Offered
Session limits
Offered
Cooling-off
Offered
Self-exclusion
Up to permanent
Two-factor login
Offered

As stated by the casino. Independent help · See the tools stated by all 15 casinos (open data, CSV/JSON).

What players report

Experiences and opinions of individual visitors – not findings made or verified by SmarterCasinos. Our own research is above.

No player reviews yet.

Be the first to share your experience.

Report this review

Player reviews never change the Smarter Score. Averages appear from 5 reviews. How reviews are moderated

Reputation

Complaint research over 24 months, shown on its own and never part of the Smarter Score.

What we found Limited data

2 qualifying case(s) on the sources we could search, 1 unresolved or without response.

No regulatory action against the operator found in the regulator’s published records.

User reports are signals, not proven facts. With limited data these numbers are a floor, not a total.

Sources

Window
5 Oct 2024 – 5 Oct 2026
Searched
Regulator and public records · LCB
Not accessible to us
Casino.Guru, AskGamblers, Casinomeister

Reputation is shown separately and is not part of the Smarter Score. Platforms we could not access are a gap in our research – never a finding about the casino.

Bonus & deals

Welcome offer

Casino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourcesCasino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)Our recordCasino pageBitStarz – Promotions page (welcome package)Our record

100% up to 1 BTC + 180 free spins

First deposit of a 4-deposit welcome package: 100% up to 1 BTC, 50% up to 1 BTC, 50% up to 2 BTC, 100% up to 1 BTC.

Wagering
40× the bonus
Max. bet
5 EUR/USD while a bonus is active
Max. cashout
Not stated for deposit bonuses
Time limit
7 days
Min. deposit
0.0002 BTC
Excluded
Progressive-jackpot games excluded; the full list is not published ("dynamic")
  • BitStarz may amend the bonus terms without prior notice (bonus terms 2.6).

From the casino’s binding terms and the casino’s website / promotion page. Offer figures are the casino’s own statements.

SmarterCasinos deal

No SmarterCasinos deal at the moment.

From the bonus terms

VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)Our recordCasino pageBitStarz – Promotions page (welcome package)Our record
Wagering
40× bonus
Expiry
7 days
Max cashout
Not verified yet
Max bet stated
Yes

Bonus offers and SmarterCasinos deals are shown for comparison only – they never enter the Smarter Score. Offers change; the casino’s terms apply. 18+

Games

From the casino’s own pagesCasino says
Games6,500+ games
Play
  • Slots
  • Live casino
  • Table games
  • Game shows
  • Originals

Also: Jackpots

ProvidersBGaming · Booming Games · 1spin4win · Endorphina · Betsoft · Platipus
+4 moreMascot · Yggdrasil · NetGame Entertainment · Onlyplay
FeaturesProvably fair games · Filter by provider

Lists may differ in your country. Checked 5 Oct 2026.

Featured games

Titles the casino lists on its own public pages (checked 12 Oct 2026). An editorial pick, not a popularity ranking; availability and providers differ by country. Tile artwork is AI-generated SmarterCasinos illustration, not the official game covers.

  • IllustrationPlinkoBitStarz Originals
  • IllustrationWild SpinPlatipus Gaming
  • IllustrationBuffalo Hold and Win ExtremeBooming Games
  • IllustrationGemhallaBGaming
  • IllustrationCrazy TimeEvolution
  • IllustrationRouletteBitStarz Originals
  • IllustrationBlackjackBitStarz Originals
  • IllustrationMinesBitStarz Originals

Also listed by the casino: Elvis Frog in Vegas (BGaming) · Snoop Dogg Dollars (BGaming) · Groovin' Tiger (Endorphina) · Fish Tales Monster Bass 10,000 (Booming Games) · Fire Stampede Ultimate (Pragmatic Play)

Where each title was listed

Crypto & payments

Coins & networks 7 methods documented

  • BTC
  • LTC
  • BCH
  • ETH
  • DOGE
  • USDT
All payment methods
AssetNetworkDepositWithdrawal
BTCBitcoinYesYes
BTCLightningYesNot documented
LTC—YesYes
BCH—YesYes
ETH—YesYes
DOGE—YesYes
USDT—YesYes

“Not documented” means the public pages we read do not say so – not that the method is unavailable.

Fees

VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino pageBitStarz – Payments and Available CurrenciesOur recordCasino pageBitStarz – FAQOur record

No casino withdrawal fee stated

Withdrawals

What the casino says Casino says

Aims for 1 hour

BitStarz.com shall try to pay out withdrawals within 1 hour, however in some cases, withdrawals may take longer; this would clearly be stated when you choose a method of withdrawal.

Binding terms. This is the casino’s statement; we have not measured it. Governing statement (binding terms) is "target" – not a firm maximum. It does not count as a fixed maximum in the Smarter Score.

All 5 statements we recorded
  • TargetBitStarz.com shall try to pay out withdrawals within 1 hour, however in some cases, withdrawals may take longer; this would clearly be stated when you choose a method of withdrawal.Binding terms · source · 5 Oct 2026
  • Firm statementWithdraw Type Bitcoin Fee 0% Processing time InstantlyPayments table · BTC · source · 5 Oct 2026
  • TargetWe always aim to process withdrawal requests instantly and over 90% happen that way, but that will depend on the method used for deposit.Help centre · source · 5 Oct 2026
  • Typical timeOur average cashout time is of 10 minutesHelp centre · source · 5 Oct 2026
  • Typical timeAll Bank Transfer payouts are in principle processed within three to ten (3 to 10) banking days.Binding terms · fiat · source · 5 Oct 2026

When statements differ, binding terms rank above a payments table, the help centre and marketing pages; between equal documents the more cautious statement counts.

Withdrawal caps, instalment clauses and time statements of all 15 casinos (open data).

Limits

VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino pageBitStarz – FAQOur recordCasino pageBitStarz – Payments and Available CurrenciesOur record

No monthly limit stated in the binding terms

Rules before you withdraw

VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino pageBitStarz – FAQOur record

Each deposit must be wagered at least once before withdrawal (terms 8.7.5, 9.9); withdrawals to the same method used to deposit (8.7.13; FAQ: crypto to the same wallet); account locked if KYC phone/email contact fails for two weeks after a withdrawal request (8.7.11).

How we checked

Every fact above comes from an identified source with a date. The full record is here.

  1. ConfirmedOperator5 Oct 2026 · 3 sources
  2. ConfirmedLicence5 Oct 2026 · 2 sources
  3. ConfirmedDomain5 Oct 2026 · 1 source
  4. FindingTerms5 Oct 2026 · 2 sources
  5. ConfirmedPayments5 Oct 2026 · 3 sources
  6. ConfirmedKYC5 Oct 2026 · 3 sources
  7. ConfirmedBonus5 Oct 2026 · 2 sources
  8. ConfirmedCountries5 Oct 2026 · 1 source

8/8 checks complete · Verified · next re-check 19 Oct 2026. Verified means the process is complete – never that a casino is safe or recommended.

Score breakdown50/100 · evidence 92%
  • Earned from sources 50
  • Documented finding 30.0
  • Not published by casino 10.1
  • Not verified yet 10.1

BitStarz earned 50 of 100 points from sources. Evidence covers 92% of the rubric. 10.3 of the earned points rest on statements the casino makes about itself (responsible-gambling tools and resources, two-factor login, stated processing time) – they are marked “Casino says” and are not independently verified.

Smarter Score by category
CategoryWeightEarned from sourcesDocumented findingNot published by casinoNot verified yet
Safety & Licensing33%24.86.60.01.6
Withdrawals & Payments27%8.40.010.18.4
Terms & Fairness20%4.415.60.00.0
KYC & Transparency13%5.27.80.00.0
Responsible Gambling7%7.00.00.00.0
Total (of 100)100%49.830.010.110.1
All 14 criteria and their points
CriterionBasisPoints by bucketPoints
Safety & Licensing · 33%
Licence confirmed in an official registryConfirmed in registry, active40 earned40/40
Regulatory tier of the licensing authority (regulator registry)Curaçao Gaming Authority (CGA): Tier C10 earned 20 documented finding10/30
Legal entity identifiedEntity confirmed in an independent register15 earned15/15
Two-factor authentication available2FA available Casino says10.1 earned (casino claim) 4.9 not verified yet10.1/15
Withdrawals & Payments · 27%
Withdrawal processing time (best available evidence)No firm maximum published (governing statement: target)30 not published by casino0/30
Monthly withdrawal limit in binding terms—25 not verified yet0/25
Casino-side withdrawal feesNo casino fee25 earned25/25
Terms & Fairness · 20%
Risky or unfair clauses (−10 caution, −25 serious, critical = 0)5 flag(s)70 documented finding0/70
Dated and publicly accessible (10 each)Checklist20 earned20/20
KYC & Transparency · 13%
KYC policy says when verification is requiredPolicy: general20 earned 30 documented finding20/50
Thresholds / triggers documentedThresholds: partial10 earned 15 documented finding10/25
Responsible Gambling · 7%
Deposit 15 · loss 10 · wager 10 · session 5Tools available Casino says40 earned40/40
Cooling-off 15 · self-exclusion ≥ 6 months 25Tools available Casino says40 earned40/40
Independent help link 10 · RG page 10Resources Casino says20 earned20/20

Only verified evidence earns points. Missing information is shown separately and is never presented as a confirmed problem. Bonus offers, SmarterCasinos deals and complaint-platform data never enter this score. Methodology v1.6.

Verification record8/8 checks · Verified

Verified means the process is complete – not that the casino is safe.

CheckResultDetailEvidence
OperatorLegal entityConfirmedVerified 5 Oct 2026 · Casino terms, Regulator register
LicenceLicence in official registryConfirmedVerified 5 Oct 2026 · Regulator register
DomainExact domain attributable to licenceConfirmedVerified 5 Oct 2026 · Regulator register
TermsFull T&CsFinding2 serious term flag(s)Checked – see finding 5 Oct 2026 · Casino terms
PaymentsMethods, limits, fees, stated timesConfirmedVerified 5 Oct 2026 · Casino terms, Casino page
KYCPublished KYC policyConfirmedVerified 5 Oct 2026 · Casino terms, Casino page
BonusBonus T&CsConfirmedVerified 5 Oct 2026 · Casino terms, Casino page
CountriesRestricted country listConfirmedVerified 5 Oct 2026 · Casino terms
Who operates itVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our recordRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our record
Gareton B.V.Reg. no. 160656 · Curaçao
LicenceVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our record
Curaçao Gaming Authority · OGL/2024/165/0185Confirmed in registry · regulator tier C
Domain reviewedVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourceRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our record
bitstarz.comLicence listing: domain listed
Binding termsVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)Our record
Last updated: June 25th, 2025Read in full and reviewed for risky clauses

Not verified yet

  • Ownership / groupNot verified yet
  • Countries the casino explicitly acceptsNot published by the casino
  • Licence-based country restrictionsNot verified yet
Licence checkConfirmed in registry

Register finding

VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our record
Regulator
Curaçao Gaming Authority (CGA)
Licence no.
OGL/2024/165/0185
Holder
Gareton B.V. (company number 160656)
Result
Confirmed in registry
Domain
listed
Research notes
cert.cga.cw: "current status is Active" (Certificate of Operation for bitstarz.com) and "Application status: Granted. License status: Active." (licence certificate). Register PDF (Oct 2, 2026) row: OGL/2024/165/0185, Gareton B.V., B2C, 160656, issued 24-Dec-25, expires N/A, status "Indefinite". Certificates give the grant date as 08/07/2024; the register "Issued" column shows 24-Dec-25 (not treated as a conflict – different events). Enforcement register (Sep 14, 2026): no entry for Gareton B.V. License status: Active."; State stays confirmed.

See the register check for all 15 casinos (open data, CSV/JSON).

Regulator tier Tier C

The tier rates the regulatory framework – how verifiable, enforced and transparent it is – not the casino. Curaçao Gaming Authority scores 58.75/100 on our regulator framework.

  • New regime (LOK in force 24 Dec 2024); many 6-month provisional licences
  • Close to the B threshold – re-assess after first annual report/published fines

How we rate regulators · About the Curaçao Gaming Authority →

Terms review5 flagged · 13 other observations
serious
Terms can be changed unilaterally without notice · Bonus Terms 2.6
serious
Bonus-abuse definition covers normal play · Terms 9.10 (context 9.4, Bonus Terms 3.14–3.15, 3.24–3.25)
Full context
9.10: confiscation of winnings, account closure "with the right to withhold any further withdrawals" for a user who accepted a bonus "with sole purpose of creating a positive expected value ... or at any way try to take advantage of bonuses received by BitStarz"; example: "performing new deposit(s) while having free spins features or bonus features still available in a game". 9.4 adds "any other actions which may damage the Casino" (voids bonus winnings). Bonus Terms 3.15 leaves "Promotion Abuse" to BitStarz's "sole and complete discretion"; 3.25 defines "Bonus Hunting" narrowly (leaving a bonus feature to play it later) and is not by itself the basis of this flag.
caution
Dormant-account fee · Terms 13.1–13.2
Full context
13.1: after six consecutive months without login the account becomes dormant; "The Casino reserves the right to charge Your account for a monthly administrative fee of a minimum 5 EUR ... as long as Your account has a positive balance." 13.2: informed by email; deductions stop on reactivation or zero balance. No inactivity closure stated.
caution
Withdrawal only to the deposit method · Terms 8.7.13 (also 8.7.9, 8.8.2)
Full context
8.7.13: "withdrawals have to be made to the same method that you deposited with." 8.7.9: USD depositors withdraw only via listed e-wallets; 8.8.2: card deposits – withdrawals up to the deposit total may be processed as refunds to the card, any excess via another option.
caution
English-only binding version for a non-English site · Terms 1.7; Bonus Terms 3.29
Full context
1.7: "The current English version of these Terms and Conditions prevails over the other editions and translations." Bonus Terms 3.29: "Translations into other languages may be made as a service ...

See the flagged clauses of all 15 casinos (open data, CSV/JSON).

13 non-scoring observations from the full terms review
  • account closure · Terms 6.2.5, 6.3.1, 6.3.2 – Operator closure: "all Real money funds within Your Account will be returned and all contractual obligations already made honoured" (6.2.5); closure at "absolute discretion" with refund of the "Account balance", minus withdrawal charges (6.3.2). Player closure: all funds returned, repayment method at BitStarz's discretion (6.3.1).
  • return of deposits · Terms 7.4 – If KYC documents are not provided, payments are blocked and the account may be suspended/closed; "The outstanding account balance before account suspension or closure would be subject to payment after You complete the requested procedures." Release route stated.
  • confiscation forfeiture · Terms 2.7.4, 2.8.7, 7.5, 8.6.4 – funds "obtained with ill-gotten means or during any violation" retained (7.5);
  • fraud aml abuse · Terms 9.2 (incl. 9.2.8) – If a player is "suspected" of listed conduct, BitStarz may terminate the account and "suspend and/or cancel all payouts", at its "sole discretion", without informing the player of the reasons. The list includes fraud-type items but also "9.2.8. becoming bankrupt in the country of your residence", which is not a fraud/breach trigger. The terms do not say whether 6.2.5 (return of real-money funds on closure) applies af…
  • fraud aml abuse · Terms 9.2.2, 9.2.6 – "development of strategies aimed at gaining of unfair winnings" and low-risk play (covering ≥ 70 % of the table) "with the intent to disguise the origin and/or transfer the funds" are listed fraud indicators.
  • confiscation forfeiture · Bonus Terms 3.19 – "If it's discovered that a group of players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, BitStarz management will at its own discretion have the mandate to confiscate bonus winnings and/or deposit." Pattern-based trigger (collusion type); deposits included.
  • operator discretion · Bonus Terms 3.14, 3.23 – "All withdrawals will be subject to an internal audit ... BitStarz reserves all rights to void bonuses or any winnings resulting from failed audits." Audit criteria are not stated (3.15 describes a review for bugs and "Promotion Abuse").
  • fraud aml abuse · Terms 6.2.2; Bonus Terms 3.1, 3.16 – One account "for each household, IP, PC"; on duplicate accounts "any returns, deposits, winnings or bonuses" from the duplicate are forfeited and may be reclaimed. Offers limited to one per person, family, household, IP or shared computer.
  • limits · Terms 8.7.3; payments page; FAQ – Payments page: max 1 BTC per transaction for one method;
  • investigation hold · Terms 8.7.4, 8.7.8, 8.7.11 – Additional verification during withdrawal "if deemed necessary"; a "significant amount" (defined at BitStarz's discretion) is verified with the game provider; if the player cannot be reached within two weeks of a withdrawal request the account is locked as failed KYC.
  • limits · Terms 8.7.5, 9.9 – Deposits must be wagered 1x before withdrawal (AML).
  • fees · Terms 8.7.10, 8.6.9 – No withdrawal fees by BitStarz or its processor (8.7.10). Wrong-network crypto deposits are only recovered above 5,000 USD, with a 0.1 BTC fee, if reported within 7 days (8.6.9).
  • other · Terms 15.1 – Claims must be filed within six months after they arose.
Sources & evidence19 sources, fingerprinted
  • Casino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)www.bitstarz.com/terms5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 c136849d974c7542d999e59a522019e52cc7b8cfa41ac8e6e72e184099824274
    Receipt captured 2026-10-05 19:47 UTC · HTTP 200sha256 14d71e6d5c78214c61d074aab5b68e4d7176436f3e6f762a05521507881bff13
  • Casino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)www.bitstarz.com/bonus-terms-and-conditions5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 1eee151a0fb2c28ed3456f527993b82323a76d02f46ce43de6dcd2bd777ffc43
    Receipt captured 2026-10-05 19:45 UTC · HTTP 200sha256 ab952ae64867c1d95c3af88de732c210d8eca79ef0e91e7026ce545377cca856
  • Casino pageBitStarz – Promotions page (welcome package)www.bitstarz.com/promotions5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:07 UTC · HTTP sha256 c7815071d440e246dca6112fad50d0309add90bd828a7986d0da3994d105dc35
    Receipt captured 2026-10-05 19:04 UTC · access blocked (no readable content (JavaScript-only page))sha256 60fbaa67e6964fae2efb3f24a0f27016d07b688d214997d27480f33464dd39d4
    Receipt captured 2026-10-05 19:46 UTC · HTTP 200sha256 588774f4996e6be5f3fe623d857eb35519f68af9c66ff9f38779286c758d52d0
  • Casino pageBitStarz – FAQwww.bitstarz.com/faq5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:07 UTC · HTTP sha256 0e86241a21dfc88eb4f634515bfc2be0f36e9302d0423b7bc9557079fe43b74c
    Receipt captured 2026-10-05 19:06 UTC · HTTP 200sha256 4535e64cbec7894e05ce9d014da48d3f10926712807ac804fe705b853f4f8a91
    Receipt captured 2026-10-05 19:48 UTC · HTTP sha256 66ef8743529464c8cb5f8fe21179aac3274628dba2f432f6f4bb34aaceed3907
  • Casino pageBitStarz – Payments and Available Currencieswww.bitstarz.com/payments5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:06 UTC · HTTP 200sha256 a87a3369b3a635fdf07bbc66162aa230bba232a640c4b31b99e2ec5f25401eed
    Receipt captured 2026-10-05 19:47 UTC · HTTP 200sha256 f6dffef332957ca607a4d422178e2767f6406f1875d2cd303b3d4325f96549a3
  • Casino pageBitStarz – Play Safewww.bitstarz.com/play-safe5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 9594272395fc6f05d1a405e5a62d0f60f5e6b9b774fc8b10cd9c3bc64e42a005
  • Casino pageBitStarz – homepage (footer disclaimer in page data)www.bitstarz.com/5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 23:29 UTC · HTTP 200sha256 a557695a0dd5edcb706c66b3206af6b35ad64d9686aac3e3381e55c659dbfad1
    Receipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 cab61b48130c896d7d54150fce0a6bc0a2e17309b7abacfdda91c268ca7d0b9f
    Receipt captured 2026-10-05 19:46 UTC · HTTP sha256 01b152c88240ffa4cc22449bc4044b98cafbf743fdea34d4c41394e23869fdf4
  • Regulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…gamingcontrol.spin-cdn.com/media/license_registry/20261002_20261002_ogl_registry.pdf5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:04 UTC · HTTP 200sha256 21f9fe666cf2be35605f64b6121f1787f00ce5c34ae9b04623f7f8e259df03ff
    Receipt captured 2026-10-05 19:04 UTC · HTTP sha256 1612833e07f60ee79dac3ac45040f53756f5cf0de4eb3b2ddf9add565a641977
    Receipt captured 2026-10-05 19:45 UTC · HTTP sha256 949049eb7eea6b7d30d934778ac6fa0bb0dab8d708ba30e19bea03f39d24aece
  • Regulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…cert.cga.cw/token?id=1855 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:12 UTC · HTTP 200sha256 32f5f75de84d8a9d0a5a7e8a90ba3a6f8c0114c8844ab8c4fcdfd8706bac93e8
    Receipt captured 2026-10-05 19:45 UTC · HTTP 200sha256 548fcaf95846005c2720b1e1f43740eeb0e5ee424243f0189cb004302aae91c3
  • Regulator registerCuraçao Gaming Authority – Enforcement Register (PDF, last updated…gamingcontrol.spin-cdn.com/media/license_registry/20260915_20260914_enforcement_register.pdf5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:06 UTC · HTTP 200sha256 96874a9fc4f841d7881d3d5bc6414d70fbed381bc550ad295f72fecb3ed71875
  • Complaint platformAskGamblers – BitStarz complaintswww.askgamblers.com/online-casinos/reviews/bitstarz-casino/complaints5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:08 UTC · HTTP sha256 929dd4fef5a79e9b30bbaf4cf955f8aa2d5390a29479c12eae02e279242c140e
    Receipt captured 2026-10-05 19:47 UTC · access blocked (bot challenge / captcha)sha256 f28a19a8a381daafcf831b688de6cc4ee75903f68bee2c8d613cd98a5915c1d9
    Receipt captured 2026-10-05 19:47 UTC · access blocked (bot challenge / block page)sha256 011229d3eabcc4f09f1ba6369c8b14c79964e5ec09f717d7160af02057e43b81
  • Complaint platformCasino.Guru – BitStarz (blocked on check date)casino.guru/BitStarz-Casino-review5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 19:08 UTC · access blocked (bot challenge / captcha)sha256 a5441d66bc6ab7533363e6b8f615de54d451fcdaae2ab89b5481c82c52474f2a
    Receipt captured 2026-10-05 19:47 UTC · access blocked (bot challenge / captcha)sha256 bad0ab358378526483f8c79632a05adf7f9bcbf850356afd0a7900e0f8191fb5
    Receipt captured 2026-10-05 19:47 UTC · access blocked (bot challenge / block page)sha256 daa20930aa68fcb593dade716f4fbda992d6e47801f80501294d3188e9757832
  • Complaint platformCasino.Guru – complaintscasino.guru/complaints5 Oct 2026
  • Complaint platformAskGamblers – complaintswww.askgamblers.com/casino-complaints5 Oct 2026
  • Complaint platformCasinomeister – player complaintswww.casinomeister.com/complaints/5 Oct 2026
  • Complaint platformLCB – complaint board / casino support threadslcb.org/onlinecasinobonusforum/5 Oct 2026
  • Casino pageBitStarz – Online casino gameswww.bitstarz.com/games5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 23:28 UTC · HTTP 200sha256 0b15cbb3268bd570d027b70e11815525c8dfe892ef84c0bdab24ce9fdba67aec
  • Casino pageBitStarz – Game studios and providerswww.bitstarz.com/game-providers5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 23:29 UTC · HTTP 200sha256 add00014688de60cdc5050648bfe503159b87d12f05924fbd7d9c4c4870c68ac
  • Casino pageBitStarz – Homepagewww.bitstarz.com/5 Oct 2026
    Open original source
    Receipt captured 2026-10-05 23:29 UTC · HTTP 200sha256 a557695a0dd5edcb706c66b3206af6b35ad64d9686aac3e3381e55c659dbfad1
    Receipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 cab61b48130c896d7d54150fce0a6bc0a2e17309b7abacfdda91c268ca7d0b9f
    Receipt captured 2026-10-05 19:46 UTC · HTTP sha256 01b152c88240ffa4cc22449bc4044b98cafbf743fdea34d4c41394e23869fdf4
Review history11 entries
First reviewed
5 Oct 2026
Last verification pass
5 Oct 2026
Last evidence update
10 Oct 2026
Score changes
No earlier score recorded – the current score is its first

Important changes

  • Offer label corrected to “Casino says”.
  • Withdrawal-time claim re-classified under Methodology v1.3.
  • Binding terms reviewed in full: 5 flagged clause(s), 13 other observation(s).
  1. Operator relationship to another brand noted.
  2. Research record updated.
  3. Offer label corrected to “Casino says”.
  4. Withdrawal-time claim re-classified under Methodology v1.3.
  5. Game library details added (categories, providers, game count).
  6. Current offer summary added.
  7. Complaint research graded under Methodology v1.2 – limited reputation data.
  8. Binding terms reviewed in full: 5 flagged clause(s), 13 other observation(s).
  9. Complaint research rebuilt from a fixed list of source types.
  10. Verification pass: sources re-checked and missing facts researched again.
  11. Initial research: binding terms, policies, help pages and licence registers captured.

SmarterCasinos currently has no commercial relationship with BitStarz and does not link to its sign-up pages. 18+. How we make money · Responsible gambling

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