Score breakdown50/100
- 50 Earned from sources
- 29 Documented finding
- 10 Not published by the casino
- 11 Not verified yet
- 92% evidence ring
One dot is one point of the 100-point rubric. Lit dots are the score; the other colours show why points are missing. Empty grey dots are a research gap, not a finding. How this score is made up
- Licence
- Curaçao Gaming AuthorityVerified
- Operator
- Gareton B.V.
- ID check
- May be requiredfrom the terms
- Withdrawals
- Aims for 1 hour casino says
Good to know
- Licence confirmed in the regulator’s register
- No casino withdrawal fee
- 6 cryptocurrencies accepted
Watch out
- Free-spins terms can be changed without prior notice
- Broad “bonus abuse” rule can affect normal play
- ID verification (KYC) may be required
- Wagering40× the bonus
- Time limit7 days
- Min. deposit0.0002 BTC
Checked 5 Oct 2026 · All conditions
18+ · T&Cs apply · Check that the casino accepts players from your country
More facts
- Licence
- Curaçao Gaming AuthorityVerifiedOperator: Gareton B.V.
- KYC
- May be requiredfrom the terms
- Crypto
- 6 coinsBTC · LTC · BCH · ETH …Casino says
- Withdrawals
-
Casino saysAims for 1 hourSmarter assessmentNot enough evidence for an independent assessment.
More details
- Established
- 2014 casino says source
- Operator
- Gareton B.V. VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our recordRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our record
- Casino fee
- No casino withdrawal fee verified
- Last checked
- 5 Oct 2026
- Evidence
- 92% of our rubric what this means
| Method | Deposit | Withdrawal |
|---|---|---|
| Bitcoin | 0.0001 BTC | — |
| Bitcoin - Lightning Lightning | 0.0001 BTC | — |
How we reviewed BitStarz
8/8 checks complete. We checked 8 areas against the casino’s own documents and public registers. Last checked 5 Oct 2026. We read and verify sources – we do not deposit, play or withdraw.
- Operator – complete
- Licence – complete
- Domain – complete
- Terms – checked, with a finding
- Payments – complete
- KYC – complete
- Bonus – complete
- Countries – complete
Pros & cons
BitStarz is a crypto casino at bitstarz.com accepting 6 cryptocurrencies, operated by Gareton B.V. (Curaçao). Its Curaçao Gaming Authority licence is confirmed in the regulator’s register for this domain. We checked 8 of 8 key areas against identified sources; last check 5 Oct 2026. Pros show how we know them; cons are documented facts worth weighing, not opinions.
Pros
- Licence confirmed in the regulator’s registerVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our record
- No casino withdrawal feeVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino pageBitStarz – Payments and Available CurrenciesOur recordCasino pageBitStarz – FAQOur record
- 6 cryptocurrencies acceptedDocumented
- Deposit limits & self-exclusionCasino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourcesCasino pageBitStarz – FAQOur recordCasino pageBitStarz – Play SafeOur record
- Two-factor login (2FA)Casino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourceCasino pageBitStarz – FAQOur record
- 6,500+ gamesCasino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourceCasino pageBitStarz – Online casino gamesOur record
- Provably fair in-house gamesCasino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourceCasino pageBitStarz – Online casino gamesOur record
Cons
- Free-spins terms can be changed without prior noticeIn the terms (Bonus Terms 2.6)
- Broad “bonus abuse” rule can affect normal playIn the terms (Terms 9.10)
- ID verification (KYC) may be requiredThe terms allow checks; no fixed thresholds published
Discovery attributes
- No casino withdrawal fee
- 2FA available
- Licence confirmed in register
- Permanent self-exclusion
- Deposit bonus
- Live casino
- Provably fair games
- Supports BTC
- Supports ETH
- Supports USDT
- Supports LTC
- Supports DOGE
Factual labels derived from our data – not rankings.
Is BitStarz legit?
What we could confirm about who runs it and whether it holds a licence for this domain. A licence is a fact about registration – not a promise about the casino.
- Operator
- Gareton B.V. VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our recordRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our record
- Licence
- Curaçao Gaming Authority · Confirmed in registry
- Licence no.
- OGL/2024/165/0185
- This domain
- listed
Same operator. BitStarz and Cashy are separate brands operated by the same company, Gareton B.V. (Curaçao), under one Curaçao Gaming Authority licence (OGL/2024/165/0185), which lists both domains. Their terms follow a similar template and their restricted-country lists are identical. We research each brand from its own pages; findings on one are not carried over to the other.
BitStarz – questions answered from the record
Short answers, each backed by the sources on this page. Nothing here is a test result or a recommendation.
Is BitStarz licensed?
BitStarz states a licence from Curaçao Gaming Authority. We found the licence and the exact domain bitstarz.com in the regulator’s register (checked 5 Oct 2026). A licence is a fact about registration, not a promise about the casino.
Who operates BitStarz?
BitStarz is operated by Gareton B.V. (Curaçao), as named in the regulator’s register and the casino’s documents.
Does BitStarz require KYC (identity verification)?
It may be required at any time. Terms section 7 lists the documents (ID, proof of payment, proof of address ≤ 90 days) and state verification may be requested at the casino's discretion, during withdrawal processing "if deemed necessary", on suspicious transactions and before no-deposit bonus withdrawals. FAQ: crypto players do not provide documents "as a standard". No amount threshold is published.
How long do withdrawals take at BitStarz?
The casino itself says: “BitStarz.com shall try to pay out withdrawals within 1 hour, however in some cases, withdrawals may take longer; this would clearly be stated when you choose a method of withdrawal.”. This is the casino’s statement (Aims for 1 hour), not something we measured; blockchain confirmation time comes on top.
Does BitStarz charge withdrawal fees?
No casino withdrawal fee, verified against the casino’s binding terms. The blockchain network fee still applies.
What are the withdrawal limits at BitStarz?
We found no fixed withdrawal cap in BitStarz’s terms; see the “Limits” section for what the casino does say.
Which countries does BitStarz restrict?
BitStarz’s terms list 77 restricted countries or territories. Use the availability check on this page to see whether your country is on the list. Not legal advice – local law applies.
Which cryptocurrencies does BitStarz accept?
The casino names 6 coins: BTC, LTC, BCH, ETH, DOGE, USDT (casino says).
What is the current welcome offer at BitStarz?
100% up to 1 BTC + 180 free spins. Wagering: 40× the bonus. Time limit: 7 days. Checked 5 Oct 2026; casino’s own statement, not part of the Smarter Score. 18+, T&Cs apply.
Good to know before you play
Documented points from the casino’s own terms and the registers we checked. Neutral and sourced, never a judgement of intent.
According to the bonus terms, welcome bonuses must be wagered 40 times within 7 days, bets are capped at 5 EUR/USD while a bonus is active, and BitStarz may amend the bonus terms without prior notice.
The terms state that each deposit must be wagered at least once before a withdrawal and that withdrawals go back to the deposit method (for crypto: the same wallet).
The terms allow a monthly administrative fee of at least 5 EUR on accounts with a balance after six months without login.
Where sources disagree
Is there a maximum withdrawal rule? "We don't enforce any limits now."BitStarz – FAQ · 5 Oct 2026
Bitcoin withdrawal: Max 1 BTC per transactionBitStarz – Payments and Available Currencies · 5 Oct 2026
Restricted countries
VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourceCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our record- United States
- Puerto Rico
- Greece
- United Kingdom
- Isle of Man
- Jersey
- Gibraltar
- Spain
- France
- Guadeloupe
- Martinique
- French Guiana
- Réunion
- Mayotte
- St. Martin
- French Polynesia
- Wallis & Futuna
- New Caledonia
- Netherlands
- Israel
- Lithuania
- Slovakia
- Belgium
- Caribbean Netherlands
- Sint Maarten
- Angola
- Albania
- Iraq
- Jamaica
- Uganda
- Pakistan
- Iran
- Panama
- Lebanon
- Zimbabwe
- Mauritius
- Nicaragua
- Yemen
- Central African Republic
- Côte d’Ivoire
- Sudan
- Liberia
- Syria
- Cayman Islands
- Somalia
- Congo - Brazzaville
- Congo - Kinshasa
- North Korea
- Eritrea
- Haiti
- Sierra Leone
- Ethiopia
- Myanmar (Burma)
- South Sudan
- Burkina Faso
- Libya
- Mali
- Barbados
- Rwanda
- Czechia
- Serbia
- Cuba
- Portugal
- Georgia
- Hungary
- Ukraine
- Belarus
- Estonia
- Bulgaria
- Latvia
- Liechtenstein
- Poland
- Romania
- Cyprus
- Brazil
- Russia
- Curaçao
We never infer that a country is accepted because it is missing from this list. See the restricted-country lists of all 15 casinos (open data, CSV/JSON).
KYC & player protection
Identity checks (KYC)
VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)Our recordCasino pageBitStarz – FAQOur recordTerms section 7 lists the documents (ID, proof of payment, proof of address ≤ 90 days) and state verification may be requested at the casino's discretion, during withdrawal processing "if deemed necessary", on suspicious transactions and before no-deposit bonus withdrawals. FAQ: crypto players do not provide documents "as a standard". No amount threshold is published.
Thresholds: partial. We have not gone through KYC ourselves.
Player protection
Casino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourcesCasino pageBitStarz – FAQOur recordCasino pageBitStarz – Play SafeOur record- Deposit limits
- Offered
- Loss limits
- Offered
- Wager limits
- Offered
- Session limits
- Offered
- Cooling-off
- Offered
- Self-exclusion
- Up to permanent
- Two-factor login
- Offered
As stated by the casino. Independent help · See the tools stated by all 15 casinos (open data, CSV/JSON).
What players report
Experiences and opinions of individual visitors – not findings made or verified by SmarterCasinos. Our own research is above.
No player reviews yet.
Be the first to share your experience.
Thank you. Your review is in the moderation queue and appears once it has been read.
Player reviews never change the Smarter Score. Averages appear from 5 reviews. How reviews are moderated
Reputation
Complaint research over 24 months, shown on its own and never part of the Smarter Score.
What we found Limited data
2 qualifying case(s) on the sources we could search, 1 unresolved or without response.
No regulatory action against the operator found in the regulator’s published records.
User reports are signals, not proven facts. With limited data these numbers are a floor, not a total.
Sources
- Window
- 5 Oct 2024 – 5 Oct 2026
- Searched
- Regulator and public records · LCB
- Not accessible to us
- Casino.Guru, AskGamblers, Casinomeister
Reputation is shown separately and is not part of the Smarter Score. Platforms we could not access are a gap in our research – never a finding about the casino.
Bonus & deals
Welcome offer
Casino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked5 Oct 2026SourcesCasino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)Our recordCasino pageBitStarz – Promotions page (welcome package)Our record100% up to 1 BTC + 180 free spins
First deposit of a 4-deposit welcome package: 100% up to 1 BTC, 50% up to 1 BTC, 50% up to 2 BTC, 100% up to 1 BTC.
- Wagering
- 40× the bonus
- Max. bet
- 5 EUR/USD while a bonus is active
- Max. cashout
- Not stated for deposit bonuses
- Time limit
- 7 days
- Min. deposit
- 0.0002 BTC
- Excluded
- Progressive-jackpot games excluded; the full list is not published ("dynamic")
- BitStarz may amend the bonus terms without prior notice (bonus terms 2.6).
From the casino’s binding terms and the casino’s website / promotion page. Offer figures are the casino’s own statements.
SmarterCasinos deal
No SmarterCasinos deal at the moment.
From the bonus terms
VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)Our recordCasino pageBitStarz – Promotions page (welcome package)Our record- Wagering
- 40× bonus
- Expiry
- 7 days
- Max cashout
- Not verified yet
- Max bet stated
- Yes
Bonus offers and SmarterCasinos deals are shown for comparison only – they never enter the Smarter Score. Offers change; the casino’s terms apply. 18+
Games
- Slots
- Live casino
- Table games
- Game shows
- Originals
Also: Jackpots
+4 more
Mascot · Yggdrasil · NetGame Entertainment · OnlyplayLists may differ in your country. Checked 5 Oct 2026.
Featured games
Titles the casino lists on its own public pages (checked 12 Oct 2026). An editorial pick, not a popularity ranking; availability and providers differ by country. Tile artwork is AI-generated SmarterCasinos illustration, not the official game covers.
IllustrationPlinkoBitStarz Originals
IllustrationWild SpinPlatipus Gaming
IllustrationBuffalo Hold and Win ExtremeBooming Games
IllustrationGemhallaBGaming
IllustrationCrazy TimeEvolution
IllustrationRouletteBitStarz Originals
IllustrationBlackjackBitStarz Originals
IllustrationMinesBitStarz Originals
Also listed by the casino: Elvis Frog in Vegas (BGaming) · Snoop Dogg Dollars (BGaming) · Groovin' Tiger (Endorphina) · Fish Tales Monster Bass 10,000 (Booming Games) · Fire Stampede Ultimate (Pragmatic Play)
Where each title was listed
- Plinko · BitStarz Originals · game page · listing · page loads; page states Software: Bitstarz Originals, RTP 98%, provably fair
- Wild Spin · Platipus Gaming · game page · listing · page loads; Software: Platipus Gaming
- Buffalo Hold and Win Extreme · Booming Games · game page · listing · page loads; review names Booming Games
- Gemhalla · BGaming · game page · listing
- Crazy Time · Evolution · game page · listing
- Roulette · BitStarz Originals · game page · listing
- Blackjack · BitStarz Originals · game page · listing
- Elvis Frog in Vegas · BGaming · game page · listing
- Snoop Dogg Dollars · BGaming · game page · listing
- Mines · BitStarz Originals · game page · listing
- Groovin' Tiger · Endorphina · game page · listing
- Fish Tales Monster Bass 10,000 · Booming Games · game page · listing
- Fire Stampede Ultimate · Pragmatic Play · game page · listing
Crypto & payments
Coins & networks 7 methods documented
- BTC
- LTC
- BCH
- ETH
- DOGE
- USDT
All payment methods
| Asset | Network | Deposit | Withdrawal |
|---|---|---|---|
| BTC | Bitcoin | Yes | Yes |
| BTC | Lightning | Yes | Not documented |
| LTC | — | Yes | Yes |
| BCH | — | Yes | Yes |
| ETH | — | Yes | Yes |
| DOGE | — | Yes | Yes |
| USDT | — | Yes | Yes |
“Not documented” means the public pages we read do not say so – not that the method is unavailable.
Fees
VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino pageBitStarz – Payments and Available CurrenciesOur recordCasino pageBitStarz – FAQOur recordNo casino withdrawal fee stated
Withdrawals
What the casino says Casino says
Aims for 1 hour
BitStarz.com shall try to pay out withdrawals within 1 hour, however in some cases, withdrawals may take longer; this would clearly be stated when you choose a method of withdrawal.
Binding terms. This is the casino’s statement; we have not measured it. Governing statement (binding terms) is "target" – not a firm maximum. It does not count as a fixed maximum in the Smarter Score.
All 5 statements we recorded
- Target
BitStarz.com shall try to pay out withdrawals within 1 hour, however in some cases, withdrawals may take longer; this would clearly be stated when you choose a method of withdrawal.
Binding terms · source · 5 Oct 2026 - Firm statement
Withdraw Type Bitcoin Fee 0% Processing time Instantly
Payments table · BTC · source · 5 Oct 2026 - Target
We always aim to process withdrawal requests instantly and over 90% happen that way, but that will depend on the method used for deposit.
Help centre · source · 5 Oct 2026 - Typical time
Our average cashout time is of 10 minutes
Help centre · source · 5 Oct 2026 - Typical time
All Bank Transfer payouts are in principle processed within three to ten (3 to 10) banking days.
Binding terms · fiat · source · 5 Oct 2026
When statements differ, binding terms rank above a payments table, the help centre and marketing pages; between equal documents the more cautious statement counts.
Withdrawal caps, instalment clauses and time statements of all 15 casinos (open data).
Limits
VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino pageBitStarz – FAQOur recordCasino pageBitStarz – Payments and Available CurrenciesOur recordNo monthly limit stated in the binding terms
Rules before you withdraw
VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino pageBitStarz – FAQOur recordEach deposit must be wagered at least once before withdrawal (terms 8.7.5, 9.9); withdrawals to the same method used to deposit (8.7.13; FAQ: crypto to the same wallet); account locked if KYC phone/email contact fails for two weeks after a withdrawal request (8.7.11).
How we checked
Every fact above comes from an identified source with a date. The full record is here.
- ConfirmedOperator5 Oct 2026 · 3 sources
- ConfirmedLicence5 Oct 2026 · 2 sources
- ConfirmedDomain5 Oct 2026 · 1 source
- FindingTerms5 Oct 2026 · 2 sources
- ConfirmedPayments5 Oct 2026 · 3 sources
- ConfirmedKYC5 Oct 2026 · 3 sources
- ConfirmedBonus5 Oct 2026 · 2 sources
- ConfirmedCountries5 Oct 2026 · 1 source
8/8 checks complete · Verified · next re-check 19 Oct 2026. Verified means the process is complete – never that a casino is safe or recommended.
Score breakdown50/100 · evidence 92%
- Earned from sources 50
- Documented finding 30.0
- Not published by casino 10.1
- Not verified yet 10.1
BitStarz earned 50 of 100 points from sources. Evidence covers 92% of the rubric. 10.3 of the earned points rest on statements the casino makes about itself (responsible-gambling tools and resources, two-factor login, stated processing time) – they are marked “Casino says” and are not independently verified.
| Category | Weight | Earned from sources | Documented finding | Not published by casino | Not verified yet |
|---|---|---|---|---|---|
| Safety & Licensing | 33% | 24.8 | 6.6 | 0.0 | 1.6 |
| Withdrawals & Payments | 27% | 8.4 | 0.0 | 10.1 | 8.4 |
| Terms & Fairness | 20% | 4.4 | 15.6 | 0.0 | 0.0 |
| KYC & Transparency | 13% | 5.2 | 7.8 | 0.0 | 0.0 |
| Responsible Gambling | 7% | 7.0 | 0.0 | 0.0 | 0.0 |
| Total (of 100) | 100% | 49.8 | 30.0 | 10.1 | 10.1 |
All 14 criteria and their points
| Criterion | Basis | Points by bucket | Points |
|---|---|---|---|
| Safety & Licensing · 33% | |||
| Licence confirmed in an official registry | Confirmed in registry, active | 40 earned | 40/40 |
| Regulatory tier of the licensing authority (regulator registry) | Curaçao Gaming Authority (CGA): Tier C | 10 earned 20 documented finding | 10/30 |
| Legal entity identified | Entity confirmed in an independent register | 15 earned | 15/15 |
| Two-factor authentication available | 2FA available Casino says | 10.1 earned (casino claim) 4.9 not verified yet | 10.1/15 |
| Withdrawals & Payments · 27% | |||
| Withdrawal processing time (best available evidence) | No firm maximum published (governing statement: target) | 30 not published by casino | 0/30 |
| Monthly withdrawal limit in binding terms | — | 25 not verified yet | 0/25 |
| Casino-side withdrawal fees | No casino fee | 25 earned | 25/25 |
| Terms & Fairness · 20% | |||
| Risky or unfair clauses (−10 caution, −25 serious, critical = 0) | 5 flag(s) | 70 documented finding | 0/70 |
| Dated and publicly accessible (10 each) | Checklist | 20 earned | 20/20 |
| KYC & Transparency · 13% | |||
| KYC policy says when verification is required | Policy: general | 20 earned 30 documented finding | 20/50 |
| Thresholds / triggers documented | Thresholds: partial | 10 earned 15 documented finding | 10/25 |
| Responsible Gambling · 7% | |||
| Deposit 15 · loss 10 · wager 10 · session 5 | Tools available Casino says | 40 earned | 40/40 |
| Cooling-off 15 · self-exclusion ≥ 6 months 25 | Tools available Casino says | 40 earned | 40/40 |
| Independent help link 10 · RG page 10 | Resources Casino says | 20 earned | 20/20 |
Only verified evidence earns points. Missing information is shown separately and is never presented as a confirmed problem. Bonus offers, SmarterCasinos deals and complaint-platform data never enter this score. Methodology v1.6.
Verification record8/8 checks · Verified
Verified means the process is complete – not that the casino is safe.
| Check | Result | Detail | Evidence |
|---|---|---|---|
| OperatorLegal entity | Confirmed | Verified 5 Oct 2026 · Casino terms, Regulator register | |
| LicenceLicence in official registry | Confirmed | Verified 5 Oct 2026 · Regulator register | |
| DomainExact domain attributable to licence | Confirmed | Verified 5 Oct 2026 · Regulator register | |
| TermsFull T&Cs | Finding | 2 serious term flag(s) | Checked – see finding 5 Oct 2026 · Casino terms |
| PaymentsMethods, limits, fees, stated times | Confirmed | Verified 5 Oct 2026 · Casino terms, Casino page | |
| KYCPublished KYC policy | Confirmed | Verified 5 Oct 2026 · Casino terms, Casino page | |
| BonusBonus T&Cs | Confirmed | Verified 5 Oct 2026 · Casino terms, Casino page | |
| CountriesRestricted country list | Confirmed | Verified 5 Oct 2026 · Casino terms |
- Who operates itVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our recordRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our record
- Gareton B.V.Reg. no. 160656 · Curaçao
- LicenceVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our record
- Curaçao Gaming Authority · OGL/2024/165/0185Confirmed in registry · regulator tier C
- Domain reviewedVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourceRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our record
- bitstarz.comLicence listing: domain listed
- Binding termsVerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesCasino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)Our recordCasino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)Our record
- Last updated: June 25th, 2025Read in full and reviewed for risky clauses
Not verified yet
- Ownership / groupNot verified yet
- Countries the casino explicitly acceptsNot published by the casino
- Licence-based country restrictionsNot verified yet
Licence checkConfirmed in registry
Register finding
VerifiedChecked by SmarterCasinos against the identified source below.Checked5 Oct 2026SourcesRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…Our recordRegulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…Our record- Regulator
- Curaçao Gaming Authority (CGA)
- Licence no.
- OGL/2024/165/0185
- Holder
- Gareton B.V. (company number 160656)
- Result
- Confirmed in registry
- Domain
- listed
Research notes
See the register check for all 15 casinos (open data, CSV/JSON).
Regulator tier Tier C
The tier rates the regulatory framework – how verifiable, enforced and transparent it is – not the casino. Curaçao Gaming Authority scores 58.75/100 on our regulator framework.
- New regime (LOK in force 24 Dec 2024); many 6-month provisional licences
- Close to the B threshold – re-assess after first annual report/published fines
How we rate regulators · About the Curaçao Gaming Authority →
Terms review5 flagged · 13 other observations
Full context
Full context
Full context
Full context
See the flagged clauses of all 15 casinos (open data, CSV/JSON).
13 non-scoring observations from the full terms review
- account closure · Terms 6.2.5, 6.3.1, 6.3.2 – Operator closure: "all Real money funds within Your Account will be returned and all contractual obligations already made honoured" (6.2.5); closure at "absolute discretion" with refund of the "Account balance", minus withdrawal charges (6.3.2). Player closure: all funds returned, repayment method at BitStarz's discretion (6.3.1).
- return of deposits · Terms 7.4 – If KYC documents are not provided, payments are blocked and the account may be suspended/closed; "The outstanding account balance before account suspension or closure would be subject to payment after You complete the requested procedures." Release route stated.
- confiscation forfeiture · Terms 2.7.4, 2.8.7, 7.5, 8.6.4 – funds "obtained with ill-gotten means or during any violation" retained (7.5);
- fraud aml abuse · Terms 9.2 (incl. 9.2.8) – If a player is "suspected" of listed conduct, BitStarz may terminate the account and "suspend and/or cancel all payouts", at its "sole discretion", without informing the player of the reasons. The list includes fraud-type items but also "9.2.8. becoming bankrupt in the country of your residence", which is not a fraud/breach trigger. The terms do not say whether 6.2.5 (return of real-money funds on closure) applies af…
- fraud aml abuse · Terms 9.2.2, 9.2.6 – "development of strategies aimed at gaining of unfair winnings" and low-risk play (covering ≥ 70 % of the table) "with the intent to disguise the origin and/or transfer the funds" are listed fraud indicators.
- confiscation forfeiture · Bonus Terms 3.19 – "If it's discovered that a group of players are using the same betting patterns and are connected via (but not limited to) location, banking pattern or IP, BitStarz management will at its own discretion have the mandate to confiscate bonus winnings and/or deposit." Pattern-based trigger (collusion type); deposits included.
- operator discretion · Bonus Terms 3.14, 3.23 – "All withdrawals will be subject to an internal audit ... BitStarz reserves all rights to void bonuses or any winnings resulting from failed audits." Audit criteria are not stated (3.15 describes a review for bugs and "Promotion Abuse").
- fraud aml abuse · Terms 6.2.2; Bonus Terms 3.1, 3.16 – One account "for each household, IP, PC"; on duplicate accounts "any returns, deposits, winnings or bonuses" from the duplicate are forfeited and may be reclaimed. Offers limited to one per person, family, household, IP or shared computer.
- limits · Terms 8.7.3; payments page; FAQ – Payments page: max 1 BTC per transaction for one method;
- investigation hold · Terms 8.7.4, 8.7.8, 8.7.11 – Additional verification during withdrawal "if deemed necessary"; a "significant amount" (defined at BitStarz's discretion) is verified with the game provider; if the player cannot be reached within two weeks of a withdrawal request the account is locked as failed KYC.
- limits · Terms 8.7.5, 9.9 – Deposits must be wagered 1x before withdrawal (AML).
- fees · Terms 8.7.10, 8.6.9 – No withdrawal fees by BitStarz or its processor (8.7.10). Wrong-network crypto deposits are only recovered above 5,000 USD, with a 0.1 BTC fee, if reported within 7 days (8.6.9).
- other · Terms 15.1 – Claims must be filed within six months after they arose.
Sources & evidence19 sources, fingerprinted
Casino termsBitStarz – Terms & Conditions (Last updated: June 25th, 2025)www.bitstarz.com/terms5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 c136849d974c7542d999e59a522019e52cc7b8cfa41ac8e6e72e184099824274Receipt captured 2026-10-05 19:47 UTC · HTTP 200sha256 14d71e6d5c78214c61d074aab5b68e4d7176436f3e6f762a05521507881bff13Casino termsBitStarz – Bonus Terms and Conditions (Last updated: June 25th 2025)www.bitstarz.com/bonus-terms-and-conditions5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 1eee151a0fb2c28ed3456f527993b82323a76d02f46ce43de6dcd2bd777ffc43Receipt captured 2026-10-05 19:45 UTC · HTTP 200sha256 ab952ae64867c1d95c3af88de732c210d8eca79ef0e91e7026ce545377cca856Casino pageBitStarz – Promotions page (welcome package)www.bitstarz.com/promotions5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:07 UTC · HTTP sha256 c7815071d440e246dca6112fad50d0309add90bd828a7986d0da3994d105dc35Receipt captured 2026-10-05 19:04 UTC · access blocked (no readable content (JavaScript-only page))sha256 60fbaa67e6964fae2efb3f24a0f27016d07b688d214997d27480f33464dd39d4Receipt captured 2026-10-05 19:46 UTC · HTTP 200sha256 588774f4996e6be5f3fe623d857eb35519f68af9c66ff9f38779286c758d52d0Casino pageBitStarz – FAQwww.bitstarz.com/faq5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:07 UTC · HTTP sha256 0e86241a21dfc88eb4f634515bfc2be0f36e9302d0423b7bc9557079fe43b74cReceipt captured 2026-10-05 19:06 UTC · HTTP 200sha256 4535e64cbec7894e05ce9d014da48d3f10926712807ac804fe705b853f4f8a91Receipt captured 2026-10-05 19:48 UTC · HTTP sha256 66ef8743529464c8cb5f8fe21179aac3274628dba2f432f6f4bb34aaceed3907Casino pageBitStarz – Payments and Available Currencieswww.bitstarz.com/payments5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:06 UTC · HTTP 200sha256 a87a3369b3a635fdf07bbc66162aa230bba232a640c4b31b99e2ec5f25401eedReceipt captured 2026-10-05 19:47 UTC · HTTP 200sha256 f6dffef332957ca607a4d422178e2767f6406f1875d2cd303b3d4325f96549a3Casino pageBitStarz – Play Safewww.bitstarz.com/play-safe5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 9594272395fc6f05d1a405e5a62d0f60f5e6b9b774fc8b10cd9c3bc64e42a005Casino pageBitStarz – homepage (footer disclaimer in page data)www.bitstarz.com/5 Oct 2026
Open original sourceReceipt captured 2026-10-05 23:29 UTC · HTTP 200sha256 a557695a0dd5edcb706c66b3206af6b35ad64d9686aac3e3381e55c659dbfad1Receipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 cab61b48130c896d7d54150fce0a6bc0a2e17309b7abacfdda91c268ca7d0b9fReceipt captured 2026-10-05 19:46 UTC · HTTP sha256 01b152c88240ffa4cc22449bc4044b98cafbf743fdea34d4c41394e23869fdf4Regulator registerCuraçao Gaming Authority – Online Gaming License Registry (PDF,…gamingcontrol.spin-cdn.com/media/license_registry/20261002_20261002_ogl_registry.pdf5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:04 UTC · HTTP 200sha256 21f9fe666cf2be35605f64b6121f1787f00ce5c34ae9b04623f7f8e259df03ffReceipt captured 2026-10-05 19:04 UTC · HTTP sha256 1612833e07f60ee79dac3ac45040f53756f5cf0de4eb3b2ddf9add565a641977Receipt captured 2026-10-05 19:45 UTC · HTTP sha256 949049eb7eea6b7d30d934778ac6fa0bb0dab8d708ba30e19bea03f39d24aeceRegulator registerCuraçao Gaming Authority – cert.cga.cw Certificate of Operation…cert.cga.cw/token?id=1855 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:12 UTC · HTTP 200sha256 32f5f75de84d8a9d0a5a7e8a90ba3a6f8c0114c8844ab8c4fcdfd8706bac93e8Receipt captured 2026-10-05 19:45 UTC · HTTP 200sha256 548fcaf95846005c2720b1e1f43740eeb0e5ee424243f0189cb004302aae91c3Regulator registerCuraçao Gaming Authority – Enforcement Register (PDF, last updated…gamingcontrol.spin-cdn.com/media/license_registry/20260915_20260914_enforcement_register.pdf5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:06 UTC · HTTP 200sha256 96874a9fc4f841d7881d3d5bc6414d70fbed381bc550ad295f72fecb3ed71875Complaint platformAskGamblers – BitStarz complaintswww.askgamblers.com/online-casinos/reviews/bitstarz-casino/complaints5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:08 UTC · HTTP sha256 929dd4fef5a79e9b30bbaf4cf955f8aa2d5390a29479c12eae02e279242c140eReceipt captured 2026-10-05 19:47 UTC · access blocked (bot challenge / captcha)sha256 f28a19a8a381daafcf831b688de6cc4ee75903f68bee2c8d613cd98a5915c1d9Receipt captured 2026-10-05 19:47 UTC · access blocked (bot challenge / block page)sha256 011229d3eabcc4f09f1ba6369c8b14c79964e5ec09f717d7160af02057e43b81Complaint platformCasino.Guru – BitStarz (blocked on check date)casino.guru/BitStarz-Casino-review5 Oct 2026
Open original sourceReceipt captured 2026-10-05 19:08 UTC · access blocked (bot challenge / captcha)sha256 a5441d66bc6ab7533363e6b8f615de54d451fcdaae2ab89b5481c82c52474f2aReceipt captured 2026-10-05 19:47 UTC · access blocked (bot challenge / captcha)sha256 bad0ab358378526483f8c79632a05adf7f9bcbf850356afd0a7900e0f8191fb5Receipt captured 2026-10-05 19:47 UTC · access blocked (bot challenge / block page)sha256 daa20930aa68fcb593dade716f4fbda992d6e47801f80501294d3188e9757832Complaint platformCasino.Guru – complaintscasino.guru/complaints5 Oct 2026
Complaint platformAskGamblers – complaintswww.askgamblers.com/casino-complaints5 Oct 2026
Complaint platformCasinomeister – player complaintswww.casinomeister.com/complaints/5 Oct 2026
Complaint platformLCB – complaint board / casino support threadslcb.org/onlinecasinobonusforum/5 Oct 2026
Casino pageBitStarz – Online casino gameswww.bitstarz.com/games5 Oct 2026
Open original sourceReceipt captured 2026-10-05 23:28 UTC · HTTP 200sha256 0b15cbb3268bd570d027b70e11815525c8dfe892ef84c0bdab24ce9fdba67aecCasino pageBitStarz – Game studios and providerswww.bitstarz.com/game-providers5 Oct 2026
Open original sourceReceipt captured 2026-10-05 23:29 UTC · HTTP 200sha256 add00014688de60cdc5050648bfe503159b87d12f05924fbd7d9c4c4870c68acCasino pageBitStarz – Homepagewww.bitstarz.com/5 Oct 2026
Open original sourceReceipt captured 2026-10-05 23:29 UTC · HTTP 200sha256 a557695a0dd5edcb706c66b3206af6b35ad64d9686aac3e3381e55c659dbfad1Receipt captured 2026-10-05 19:03 UTC · HTTP 200sha256 cab61b48130c896d7d54150fce0a6bc0a2e17309b7abacfdda91c268ca7d0b9fReceipt captured 2026-10-05 19:46 UTC · HTTP sha256 01b152c88240ffa4cc22449bc4044b98cafbf743fdea34d4c41394e23869fdf4
Review history11 entries
- First reviewed
- 5 Oct 2026
- Last verification pass
- 5 Oct 2026
- Last evidence update
- 10 Oct 2026
- Score changes
- No earlier score recorded – the current score is its first
Important changes
- Offer label corrected to “Casino says”.
- Withdrawal-time claim re-classified under Methodology v1.3.
- Binding terms reviewed in full: 5 flagged clause(s), 13 other observation(s).
- Operator relationship to another brand noted.
- Research record updated.
- Offer label corrected to “Casino says”.
- Withdrawal-time claim re-classified under Methodology v1.3.
- Game library details added (categories, providers, game count).
- Current offer summary added.
- Complaint research graded under Methodology v1.2 – limited reputation data.
- Binding terms reviewed in full: 5 flagged clause(s), 13 other observation(s).
- Complaint research rebuilt from a fixed list of source types.
- Verification pass: sources re-checked and missing facts researched again.
- Initial research: binding terms, policies, help pages and licence registers captured.
SmarterCasinos currently has no commercial relationship with BitStarz and does not link to its sign-up pages. 18+. How we make money · Responsible gambling