SmarterCasinos Top 100 · rank 54 · factsheet
Melbet – casino profile
Factsheet from public sources – full evidence review pending. melbet.com · relevance score 39/100 (market relevance, not safety)
- 82Smarter Score · Excellent
- Verified Coverage 100 %share of the score points checked
- Curaçao Gaming Authoritylicence checked in the register
- 4 official channelslinked from the casino’s site
Smarter Score
ExcellentVerified Coverage 100 %How Smarter Score 4.1 works
Welcome offer
Welcome offerBonus not verifiedWe show an offer only when we read it on the casino’s own pages and our check is in date.
Quick facts
- Operator
- Pelican Entertainment B.V. (company 134359)
- Regulator
- Curaçao Gaming Authority
- Licence status
- Indefinite (register issued 24-Dec-25, B2C, company 134359); operator states 'granted on 15 November 2024'
- Games
- Not available yet
- Cryptocurrencies
- Not available yet
- iOS app
- Yes
Advantages and disadvantages
Pros and cons are written only after our full evidence review – we do not list advantages or drawbacks from partial data. 7 open research items recorded.
Score breakdown by category
Five categories of Smarter Score 4.1 (Games 25 · Licensing & Transparency 25 · Payments & Withdrawals 20 · Bonuses & Promotions 15 · Usability & Support 15). Each category shows the points earned on the criteria we could check; the dotted part is not checked yet and stays neutral (it counts half, so it moves the score neither up nor down). Evidence coverage 100 %.
All 14 criteria, what we found and the points 14 of 14 checked
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Game typesdistinct game types (slots, live casino, table games, jackpots, poker, crash): 5+ → 15 · 4 → 12 · 3 → 9 · 2 → 6 · 1 → 3; verified "no online casino" → 0 | 6 game type(s): slots, live, table, poker, jackpots, crash | 15of 15 | melbet.com (opens in a new tab) |
| Catalogue depthcatalogue depth – the better of: games stated (≥ 3,000 → 10 · ≥ 1,500 → 8 · ≥ 500 → 5 · fewer → 2) or providers named (≥ 30 → 10 · ≥ 15 → 8 · ≥ 5 → 5 · fewer → 2) | 3000+ games stated · 4 providers named | 10of 10 | melbet.com (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Licence confirmed in a registerbest licence confirmed in a regulator register, by regulator tier: A 15 · B 11 · C 7 · D (issuer-listed) 3 · claimed / conflicting 2 · regulator not assessed 5 | Curaçao Gaming Authority (tier C), Pelican Entertainment B.V. – register-confirmed (licence review) | 7of 15 | gamingcontrol.spin-cdn.com (opens in a new tab) |
| Operator identifiedoperator named in a register 4 · on the casino's own pages 2 | register: Pelican Entertainment B.V. (company 1343 | 4of 4 | gamingcontrol.spin-cdn.com (opens in a new tab) |
| Licence number publishedlicence number published 2 | licence number published | 2of 2 | gamingcontrol.spin-cdn.com (opens in a new tab) |
| Regulatory recordregulators' action lists checked: nothing recorded 4 · actions disclosed, none that triggers G3 2 · G3-level action 0 | regulator lists checked: no action recorded | 4of 4 | – |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Payment methodspayment methods named (deposit and withdrawal, distinct): ≥ 10 → 10 · 5–9 → 7 · 1–4 → 4 | 4 payment method(s) named | 4of 10 | – |
| Withdrawal terms publishedwithdrawal terms published: stated time ≤ 24 h → 5 · ≤ 3 days → 4 · other stated time → 3 · no time, but withdrawal methods or fees published → 2 | stated: Deposits and withdrawals accepted 7 days a week | 3of 5 | melbet.com (opens in a new tab) |
| ID-check policy publishedID-check (KYC) policy published 5 | ID-check policy published | 5of 5 | melbet.com (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Welcome offer documenteda welcome offer is documented with its source 8 (the size of the offer never earns points) | welcome offer documented with its source | 8of 8 | melbet.com (opens in a new tab) |
| Bonus termsbonus terms: wagering none or ≤ 35× → 7 · 36–50× → 5 · > 50× → 2 · not quantified, but key terms (min deposit, max cash-out, validity) published → 3 | wagering: Casino package: 40x within seven days (casino says); sports | 5of 7 | melbet.com (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Mobilenative app 5 · mobile site 3 | native app | 5of 5 | melbet.com (opens in a new tab) |
| Support channellive chat 5 · e-mail only 3 | live chat | 5of 5 | melbet.com (opens in a new tab) |
| Responsible-gambling toolsresponsible-gambling tools: 3 or more → 5 · 1–2 → 3 | 8 responsible-gambling tool(s) | 5of 5 | melbet.com (opens in a new tab) |
Every casino starts at the neutral 50. A checked criterion moves the score by its points minus half its maximum; an unchecked one counts half and moves nothing. Score data checked 16 Oct 2026. How Smarter Score 4.1 works
- Score methodology version
- Smarter Score 4.1Verified · checked 16 Oct 2026 · source
Evidence still missing for the score: none – every criterion is backed by a source.
Licensing and operator
- Operator
- Pelican Entertainment B.V. (company 134359)Verified · Official regulatory source · checked 14 Oct 2026 · source
- Parent company / group
- Not available yetNot available · checked 16 Oct 2026
- Registered office / headquarters
- Dr. H. Fergusonweg 1, CuraçaoCasino says · Unverified claim · checked 16 Oct 2026 · source
- Operator jurisdiction
- CuraçaoVerified · Official regulatory source · checked 14 Oct 2026 · source
- Launched
- 2,012Casino says · Unverified claim · checked 16 Oct 2026 · source
- Casino type
- Online sportsbook and casinoCasino says · Unverified claim · checked 16 Oct 2026 · source
- Related brands
- Not available yetNot available · checked 16 Oct 2026
- Official website
- melbet.comCasino says · Unverified claim · checked 16 Oct 2026 · source
- Regulator
- Curaçao Gaming AuthorityVerified · Official regulatory source · checked 14 Oct 2026 · source
- Licence number
- OGL/2024/561/0554Verified · Official regulatory source · checked 14 Oct 2026 · source
- Licence holder
- Pelican Entertainment B.V.Verified · Official regulatory source · checked 14 Oct 2026 · source
- Licence status
- Indefinite (register issued 24-Dec-25, B2C, company 134359); operator states 'granted on 15 November 2024'Verified · Official regulatory source · checked 14 Oct 2026 · source
- Register entry
- gamingcontrol.spin-cdn.com/media/license_registry/20261014_2Verified · Official regulatory source · checked 14 Oct 2026 · source
- Licensed jurisdictions
- CuraçaoVerified · Official regulatory source · checked 14 Oct 2026 · source
- Licence verified against
- Regulator or company register (gamingcontrol.spin-cdn.com)Verified · Official regulatory source · checked 14 Oct 2026 · source
- Licence last verified
- 2026-10-14Verified · Official regulatory source · checked 14 Oct 2026 · source
How we rate this regulator: Curaçao Gaming Authority
Country availability
A country missing from a restricted list is not a confirmation that you can play there. Check yours on the SmarterCasinos Top 100 page.
- Restricted countries
- Not available yetNot available · checked 16 Oct 2026
- Accepted countries (stated)
- Not available yetNot available · checked 16 Oct 2026
- Markets confirmed by a regulator
- Not available yetNot available · checked 2 Nov 2026
- Markets confirmed by the operator
- Not available yetNot available · checked 2 Nov 2026
- Markets named in the terms
- Not available yetNot available · checked 2 Nov 2026
- Country-specific domains
- Not available yetNot available
- National market licences
- CW: Curaçao Gaming Authority OGL/2024/561/0554Verified · Official regulatory source · checked 14 Oct 2026 · source
- Availability last checked
- 2026-10-16Verified · Primary source (casino document) · checked 16 Oct 2026
Bonuses and promotions
- Welcome offer
- Not available yetNot available · checked 16 Oct 2026
- Deposit match
- Not available yetNot available · checked 16 Oct 2026
- Maximum bonus
- Not available yetNot available · checked 16 Oct 2026
- Free spins
- Not available yetNot available · checked 16 Oct 2026
- No-deposit bonus
- Not available yetNot available · checked 16 Oct 2026
- Cashback
- Not available yetNot available · checked 16 Oct 2026
- VIP programme
- Not available yetNot available · checked 16 Oct 2026
- Wagering
- Not available yetNot available · checked 16 Oct 2026
- Minimum deposit
- Not available yetNot available · checked 16 Oct 2026
- Maximum cashout
- Not available yetNot available · checked 16 Oct 2026
- Maximum bet with bonus
- Not available yetNot available
- Bonus validity
- Not available yetNot available · checked 16 Oct 2026
- Country restrictions on the offer
- Only a sports first-deposit bonus found (100% up to 90 EUR, min deposit 2 EUR, wager x5 on accumulators); no casino welcome figures in served HTMLCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Offer eligible in
- Not available yetNot available
Players and popularity
Player figures only from the casino or its group’s official reports (group figures cover all brands and are not like-for-like). Popular games only from lists the casino publishes itself. Display data – no score reads it.
- Players
- Not publishednot published · checked 16 Oct 2026 · Only an unquantified claim ("serving millions of players from more than 100 countries"); no figure, metric or period. The crypto page's "million customers" numbers describe the coins, not Melbet. · source (opens in a new tab)
- Most popular games
- Not reachablecasino pages not reachable from our research location · checked 16 Oct 2026 · source (opens in a new tab)
- Founded
- 2012casino says · checked 16 Oct 2026 · source (opens in a new tab)
- Registered office
- Dr. H. Fergusonweg 1, Curaçaocasino says · checked 16 Oct 2026 · source (opens in a new tab)
- Wikipedia attention
- Not publishednot published · No Wikipedia article for the brand
- Google search interest
- Not publishednot published · Google Trends / search volume not measurable from our research setup (Trends answers 429; no Ads account). Not estimated.
Games and software providers
- Games
- Not available yetNot available · checked 16 Oct 2026
- Slots
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Live casino
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Table games
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Blackjack
- Not available yetNot available · checked 16 Oct 2026
- Roulette
- Not available yetNot available · checked 16 Oct 2026
- Baccarat
- Not available yetNot available · checked 16 Oct 2026
- Poker
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Jackpots
- Not available yetNot available · checked 16 Oct 2026
- Crash games
- Not available yetNot available · checked 16 Oct 2026
- Sportsbook
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Software providers
- Not available yetNot available · checked 16 Oct 2026
See which other Top 100 casinos document the same games in the Game Explorer.
Payments and withdrawals
- Deposit methods
- Not available yetNot available · checked 16 Oct 2026
- Withdrawal methods
- Not available yetNot available · checked 16 Oct 2026
- Currencies
- Not available yetNot available · checked 16 Oct 2026
- Cryptocurrencies
- Not available yetNot available · checked 16 Oct 2026
- Minimum deposit
- Not available yetNot available · checked 16 Oct 2026
- Minimum withdrawal
- Not available yetNot available · checked 16 Oct 2026
- Maximum withdrawal
- Not available yetNot available · checked 16 Oct 2026
- Withdrawal processing
- Deposits and withdrawals accepted 7 days a weekCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Fees
- Not available yetNot available · checked 16 Oct 2026
- ID checks (KYC)
- Not available yetNot available · checked 16 Oct 2026
Crypto payments
The crypto evidence from the Top 20 Crypto Casinos list, with its evidence level per value.
Overview
- Crypto deposits
- 4 coins · 3 networks Casino saysMinimum not documented
- Crypto withdrawals
- Documented in the terms Casino saysA crypto-withdrawal clause in the casino’s terms – no coin, network, limit or time named
- Identity checks
- KYC not verifiedWe could not read a KYC statement on the casino’s pages.
- Licence
- Confirmed in registryCuraçao Gaming AuthorityPelican Entertainment B.V., Curaçao · verified
- Evidence
- Operator statements (help centre, cashier or payment page)last checked 16 Oct 2026 · 2 sources
Supported crypto
| Coin | Networks | Deposit | Withdrawal | Min. withdrawal | Fee |
|---|---|---|---|---|---|
 BTC Bitcoin | Not documented | Documented | Not verified | – | – |
 ETH Ethereum | Not documented | Documented | Not verified | – | – |
 USDT Tether | TRC-20, BSC, ETH | Documented | Not verified | – | – |
 BNB BNB | BSC | Documented | Not verified | – | – |
Networks are listed only where the casino names them; a coin without a network entry is not assumed to run on any particular chain. “Not verified” means the pages we read do not say so – not that it is unavailable.
Deposits
- Assets
- BTC, ETH, USDT, BNB
- Networks
- TRC-20, BSC, ETH
- Minimum
- Not verified
- Maximum
- Not verified
- Fees
- Not verified
Withdrawals
- Assets
- Crypto withdrawals documented in the terms – no coin named Casino saysTerms section 5.4 "Cryptocurrency transactions policy", item 3: "Cryptocurrency withdrawals are processed only to verified wallets. The Company may require identity verification and proof of wallet ownership prior to withdrawal." A withdrawal statement in the operator's own terms – it names no coin, network, limit or time; the cashier withdrawal tab was not captured (login). Recorded 2026-10-17 fr
- Networks
- Network not documented
- Minimum
- Not verified
- Maximum
- Not verified
- Processing time · casino says
- Deposits and withdrawals accepted 7 days a week Casino saysNot a firm maximum. Operator statement – we have not measured it.
- Independently measured
- No measurement
KYC & security
- KYC status
- KYC not verified Not verifiedWe could not read a KYC statement on the casino’s pages.
- Operator
- Pelican Entertainment B.V., Curaçao Verified
- Licence verification
- Confirmed in registryCuraçao Gaming AuthorityPelican Entertainment B.V., Curaçao · verified
- Two-factor login
- Not verified
- Provably fair games
- Not verified
- Withdrawal controls
- Not verified
Countries
“Available” needs a regulator’s register entry for your country and a served market; a licence alone or a country missing from a restricted list is never shown as available. Using a VPN does not make a casino available. How country restrictions work · restricted-countries dataset.
Sources
- melbet.com/en/information/crypto_landing (opens in a new tab)
- melbet.com/en/information/about (opens in a new tab)
Quoted passages (2)
- The most popular cryptocurrencies: BTC (Bitcoin) … Ethereum … Tether (USDT) … BNB (Binance Coin)
- 24/7 Accepting deposits and issuing withdrawals 7 days a week
Last checked 16 Oct 2026. Factsheet with all fields and sources: Melbet factsheet.
From the Top 20 Crypto Casinos (crypto #6, Top 100 #54). Every value carries its evidence level; missing values are “Not verified”.
Mobile experience and customer support
- Mobile website
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- iOS app
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Android app
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Languages
- en, pt, ru, tg, uk, pl, ar, de, es, fa, fr, it, uz, kk +4 moreCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Live chat
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Support e-mail
- Published by the casino (see source)Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Telephone support
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Support hours
- 24/7Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
Official channels
Checked 16 Oct 2026: each account is linked from the casino’s own website or its operator’s site. Follower figures only where a public page shows them. Not part of any score.
- Xmelb_casinolinked from melbet.com
- Instagram_officialmelbetlinked from melbet.com
- YouTubelinked from melbet.com
- Telegram121,160 subscribers · 16 Oct 2026linked from melbet.com
Terms and conditions
Clauses are quoted from the casino’s current terms. “None flagged” means our terms review found no clause of that type – it is not a guarantee.
- Terms and conditions
- melbet.com/en/information/rulesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Withdrawal restrictions in the terms
- Withdrawals only to the payment details used for deposits, proportionally when several methods were used; deposits must be wagered (stakes adding up to all deposits, minimum odds) or withdrawals may be refused; the operator may refuse certain channels and require a bank transfer instead, and may request documents before paying.Verified · Primary source (casino document) · checked 16 Oct 2026 · source
- ID-check (KYC) rules
- Not available yetNot available
- Dormant-account rules
- Not available yetNot available
- Account-closure rules
- Permanent account closure at any time upon request (RG page; terms clause not readable)Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Bonus restrictions in the terms
- Not available yetNot available
- Unusual terms
- Not available yetNot available
Responsible gambling and complaints
- Deposit limits
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Loss limits
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Session / time limits
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Self-exclusion
- temporary (6 months) or permanent (minimum 12 months)Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Cooling-off / time-out
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Reality checks
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Responsible-gambling tools
- deposit limits, loss limits, bet limits, session time limits, reality checks, cooling-off 24 hours to 30 days, self-exclusion, account closureCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Complaint channel
- Operator support (e-mail, live chat); blocked/suspended accounts: license@ address; terms section "Dispute Resolution" not readable (JS)Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
18+. Gambling can be addictive – help and self-exclusion.
Analysis
Melbet is ranked 54 of 100 in the SmarterCasinos Top 100 (selection index 39/100 – market presence, not a safety rating). The casino is operated by Pelican Entertainment B.V. (company 134359) (Curaçao), as confirmed in an official register. Licence: Curaçao Gaming Authority – Indefinite (register issued 24-Dec-25, B2C, company 134359); operator states 'granted on 15 November 2024' (checked in the regulator’s register).
Sources and verification dates
Status labels: Verified = official register or binding terms · Casino says = the casino’s own pages · Third-party = reputable non-operator source · Not available = blocked or not published. Next review dates are kept per field in the database.
- melbet.com – Official website · 16 Oct 2026
- melbet.com/genfiles/cms/media_asset/62/4268512940_17.svg?v=1868 – Official logo · 16 Oct 2026
- melbet.com/en/information/about – Launched, Casino type, Withdrawal processing, Slots … · 16 Oct 2026
- gamingcontrol.spin-cdn.com/media/license_registry/20261014_20261014_ogl_registry – Operator, Operator jurisdiction, Regulator, Licence number … · 14 Oct 2026
- melbet.com/en/information/contacts – Registered office / headquarters, Table games, Live chat, Telephone support … · 16 Oct 2026
- melbet.com/en/bonus/rules – Country restrictions on the offer · 15 Oct 2026
- melbet.com/en/promotions/responsible-gambling – Deposit limits, Loss limits, Session / time limits, Self-exclusion … · 16 Oct 2026
- melbet.com/en – Support e-mail · 15 Oct 2026
- melbet.com/en/information/rules/5 – Withdrawal restrictions in the terms · 16 Oct 2026
Other Top 100 casinos with the same regulator
Brands whose licence from the same authority we checked in that regulator’s register. Same regulator does not mean same rules for every market or the same Smarter Score.
Curaçao Gaming Authority (CGA) · about this regulator
Nearby in the SmarterCasinos Top 100
What players report
Experiences and opinions of individual visitors – not findings made or verified by SmarterCasinos. Our own research is above.
No player reviews yet.
Be the first to share your experience.
Thank you. Your review is in the moderation queue and appears once it has been read.
Player reviews never change the Smarter Score. Averages appear from 5 reviews. How reviews are moderated