SmarterCasinos Top 100 · rank 66 · factsheet
Cloudbet – casino profile
Factsheet from public sources – full evidence review pending. cloudbet.com · relevance score 34/100 (market relevance, not safety)
- 76Smarter Score · Very Good
- Verified Coverage 100 %share of the score points checked
- Curaçao Gaming Authoritylicence active · renewal assessment pending
- 3,000+ gamescasino says
- 29 cryptocurrenciesADA · ALGO · AVAX …
- 5 official channelslinked from the casino’s site
Smarter Score
Very GoodVerified Coverage 100 %How Smarter Score 4.1 works
Welcome offer
Welcome offer Casino saysWelcome Package up to $2,500 in real cash over 30 days (rakeback + cash drops); no traditional deposit bonusWagering: Welcome Package paid as cash rewards (clause 8.4.3); clause 8.8: deposits need a 100% playthrough before withdrawal · checked 6 Oct 2026 · source · offers vary by country · 18+ · T&Cs apply
Quick facts
- Operator
- Halcyon Super Holdings B.V. (company 148526, Willemstad, Curaçao)
- Regulator
- Curaçao Gaming Authority
- Licence status
- Active – CGA certificate re-read 23 Oct 2026: 'Application status: Granted', 'License status: Active' (licensed since 23/May/2025), approved domains include cloudbet.com. CGA register edition 20 Oct 2026: 'Assessment in progress' (issued 23-Nov-25, expires 23-May-26) – renewal assessment pending, not a conflict (decision D21). The CGA does not define this register status.
- Games
- 3,000+
- Cryptocurrencies
- ADA, ALGO, AVAX, BCH, BNB
- iOS app
- No
Advantages and disadvantages
Pros and cons are written only after our full evidence review – we do not list advantages or drawbacks from partial data. 6 open research items recorded.
Score breakdown by category
Five categories of Smarter Score 4.1 (Games 25 · Licensing & Transparency 25 · Payments & Withdrawals 20 · Bonuses & Promotions 15 · Usability & Support 15). Each category shows the points earned on the criteria we could check; the dotted part is not checked yet and stays neutral (it counts half, so it moves the score neither up nor down). Evidence coverage 100 %.
All 14 criteria, what we found and the points 14 of 14 checked
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Game typesdistinct game types (slots, live casino, table games, jackpots, poker, crash): 5+ → 15 · 4 → 12 · 3 → 9 · 2 → 6 · 1 → 3; verified "no online casino" → 0 | 5 game type(s): slots, live, table, jackpots, crash | 15of 15 | cloudbet.com (opens in a new tab) |
| Catalogue depthcatalogue depth – the better of: games stated (≥ 3,000 → 10 · ≥ 1,500 → 8 · ≥ 500 → 5 · fewer → 2) or providers named (≥ 30 → 10 · ≥ 15 → 8 · ≥ 5 → 5 · fewer → 2) | 3000+ games stated · 10 providers named | 10of 10 | cloudbet.com (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Licence confirmed in a registerbest licence confirmed in a regulator register, by regulator tier: A 15 · B 11 · C 7 · D (issuer-listed) 3 · claimed / conflicting 2 · regulator not assessed 5 | Curaçao Gaming Authority (CGA) (tier C), Halcyon Super Holdings B.V. (company 148526) – register-confirmed, certificate Active, register shows 'Assessment in progress' (renewal assessment pending, D21) (licence review) | 7of 15 | cert.cga.cw (opens in a new tab) |
| Operator identifiedoperator named in a register 4 · on the casino's own pages 2 | register: Halcyon Super Holdings B.V. (company 148 | 4of 4 | cert.cga.cw (opens in a new tab) |
| Licence number publishedlicence number published 2 | licence number published | 2of 2 | cert.cga.cw (opens in a new tab) |
| Regulatory recordregulators' action lists checked: nothing recorded 4 · actions disclosed, none that triggers G3 2 · G3-level action 0 | G3-level regulatory action (see cap) | 0of 4 | – |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Payment methodspayment methods named (deposit and withdrawal, distinct): ≥ 10 → 10 · 5–9 → 7 · 1–4 → 4 | 3 payment method(s) named | 4of 10 | cloudbet.com (opens in a new tab) |
| Withdrawal terms publishedwithdrawal terms published: stated time ≤ 24 h → 5 · ≤ 3 days → 4 · other stated time → 3 · no time, but withdrawal methods or fees published → 2 | stated: Crypto withdrawals typically processed within 24 hours of approval, su | 5of 5 | cloudbet.com (opens in a new tab) |
| ID-check policy publishedID-check (KYC) policy published 5 | ID-check policy published | 5of 5 | cloudbet.com (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Welcome offer documenteda welcome offer is documented with its source 8 (the size of the offer never earns points) | welcome offer documented with its source | 8of 8 | cloudbet.com (opens in a new tab) |
| Bonus termsbonus terms: wagering none or ≤ 35× → 7 · 36–50× → 5 · > 50× → 2 · not quantified, but key terms (min deposit, max cash-out, validity) published → 3 | bonus terms published, wagering not quantified | 3of 7 | cloudbet.com (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Mobilenative app 5 · mobile site 3 | mobile site | 3of 5 | cloudbet.com (opens in a new tab) |
| Support channellive chat 5 · e-mail only 3 | live chat | 5of 5 | cloudbet.com (opens in a new tab) |
| Responsible-gambling toolsresponsible-gambling tools: 3 or more → 5 · 1–2 → 3 | 4 responsible-gambling tool(s) | 5of 5 | cloudbet.com (opens in a new tab) |
Every casino starts at the neutral 50. A checked criterion moves the score by its points minus half its maximum; an unchecked one counts half and moves nothing. Score data checked 16 Oct 2026. How Smarter Score 4.1 works
- Score methodology version
- Smarter Score 4.1Verified · checked 16 Oct 2026 · source
Evidence still missing for the score: none – every criterion is backed by a source.
Licensing and operator
- Operator
- Halcyon Super Holdings B.V. (company 148526, Willemstad, Curaçao)Verified · Official regulatory source · checked 6 Oct 2026 · source
- Parent company / group
- Not available yetNot available · checked 16 Oct 2026
- Registered office / headquarters
- Abraham Mendez Chumaceiro Boulevard 03, Willemstad, CuraçaoCasino says · Unverified claim · checked 16 Oct 2026 · source
- Operator jurisdiction
- CuraçaoVerified · Official regulatory source · checked 6 Oct 2026 · source
- Launched
- 2,013Casino says · Unverified claim · checked 6 Oct 2026 · source
- Casino type
- Crypto online casino and sportsbookCasino says · Unverified claim · checked 16 Oct 2026 · source
- Related brands
- Not available yetNot available · checked 16 Oct 2026
- Official website
- cloudbet.comCasino says · Unverified claim · checked 16 Oct 2026 · source
- Regulator
- Curaçao Gaming AuthorityVerified · Official regulatory source · checked 23 Oct 2026 · source
- Licence number
- OGL/2024/328/0599Verified · Official regulatory source · checked 23 Oct 2026 · source
- Licence holder
- Halcyon Super Holdings B.V.Verified · Official regulatory source · checked 23 Oct 2026 · source
- Licence status
- Active – CGA certificate re-read 23 Oct 2026: 'Application status: Granted', 'License status: Active' (licensed since 23/May/2025), approved domains include cloudbet.com. CGA register edition 20 Oct 2026: 'Assessment in progress' (issued 23-Nov-25, expires 23-May-26) – renewal assessment pending, not a conflict (decision D21). The CGA does not define this register status.The register lists the licence, but not as active (for example "Assessment in progress") – not a confirmed active licence.Verified · Official regulatory source · checked 23 Oct 2026 · source
- Register entry
- gamingcontrol.spin-cdn.com/media/license_registry/20261020_2Verified · Official regulatory source · checked 23 Oct 2026 · source
- Licensed jurisdictions
- CuraçaoVerified · Official regulatory source · checked 23 Oct 2026 · source
- Licence verified against
- Regulator or company register (cert.cga.cw)Verified · Official regulatory source · checked 23 Oct 2026 · source
- Licence last verified
- 2026-10-23Verified · Official regulatory source · checked 23 Oct 2026 · source
How we rate this regulator: Curaçao Gaming Authority
Country availability
A country missing from a restricted list is not a confirmation that you can play there. Check yours on the SmarterCasinos Top 100 page.
- Restricted countries
- Australia, Austria, Belgium, China, Macao SAR China, Hong Kong SAR China, Curaçao, Cuba, France, Germany, Iran, Japan, Lithuania, Malta +9 moreCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Accepted countries (stated)
- Not available yetNot available · checked 16 Oct 2026
- Markets confirmed by a regulator
- Not available yetNot available · checked 2 Nov 2026
- Markets confirmed by the operator
- Not available yetNot available · checked 2 Nov 2026
- Markets named in the terms
- Not available yetNot available · checked 2 Nov 2026
- Country-specific domains
- Not available yetNot available
- National market licences
- CW: Curaçao Gaming Authority OGL/2024/328/0599Verified · Official regulatory source · checked 23 Oct 2026 · source
- Availability last checked
- 2026-10-16Verified · Primary source (casino document) · checked 16 Oct 2026
Bonuses and promotions
- Welcome offer
- Welcome Package up to $2,500 in real cash over 30 days (rakeback + cash drops); no traditional deposit bonusCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Deposit match
- Not applicableNot applicable · checked 6 Oct 2026
- Maximum bonus
- $2,500Verified · Primary source (casino document) · checked 6 Oct 2026 · source
- Free spins
- Not available yetNot available · checked 16 Oct 2026
- No-deposit bonus
- Not available yetNot available · checked 16 Oct 2026
- Cashback
- Casino rakeback 10% of house edge (part of Welcome Package)Casino says · Primary source (casino document) · checked 6 Oct 2026 · source
- VIP programme
- Loyalty rewards paid as cash, not subject to wagering requirements (terms 9.5)Verified · Primary source (casino document) · checked 6 Oct 2026 · source
- Wagering
- Welcome Package paid as cash rewards (clause 8.4.3); clause 8.8: deposits need a 100% playthrough before withdrawalVerified · Primary source (casino document) · checked 16 Oct 2026 · source
- Minimum deposit
- Any amount (first deposit activates package)Casino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Maximum cashout
- Not available yetNot available · checked 16 Oct 2026
- Maximum bet with bonus
- Maximum stake per round with bonus funds may be set per offer (clause 8.10)Verified · Primary source (casino document) · checked 16 Oct 2026 · source
- Bonus validity
- 30 days from the first bet after the first deposit; calendar rewards must be claimed within 24 hoursVerified · Primary source (casino document) · checked 6 Oct 2026 · source
- Country restrictions on the offer
- Not available yetNot available · checked 16 Oct 2026
- Offer eligible in
- Not available yetNot available
Players and popularity
Player figures only from the casino or its group’s official reports (group figures cover all brands and are not like-for-like). Popular games only from lists the casino publishes itself. Display data – no score reads it.
- Players
- Not publishednot published · checked 16 Oct 2026 · No player figure on the casino pages; private operator, no group report. · source (opens in a new tab)
- Most popular games
- Not reachablecasino pages not reachable from our research location · checked 16 Oct 2026 · source (opens in a new tab)
- Founded
- 2013casino says · checked 16 Oct 2026 · source (opens in a new tab)
- Registered office
- Abraham Mendez Chumaceiro Boulevard 03, Willemstad, Curaçao · Curaçaoverified · checked 6 Oct 2026
- Wikipedia attention
- Not publishednot published · No Wikipedia article for the brand
- Google search interest
- Not publishednot published · Google Trends / search volume not measurable from our research setup (Trends answers 429; no Ads account). Not estimated.
Games and software providers
- Games
- 3,000+Casino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Slots
- YesCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Live casino
- YesCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Table games
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Blackjack
- Not available yetNot available · checked 16 Oct 2026
- Roulette
- Not available yetNot available · checked 16 Oct 2026
- Baccarat
- Not available yetNot available · checked 16 Oct 2026
- Poker
- Not available yetNot available · checked 16 Oct 2026
- Jackpots
- YesCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Crash games
- YesCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Sportsbook
- YesCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Software providers
- Play'n GO, Pragmatic Play, Hacksaw Gaming, Evolution, Nolimit City, Playtech, BGaming, Winfinity, Games Global, AvatarUX StudiosCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
See which other Top 100 casinos document the same games in the Game Explorer.
Payments and withdrawals
- Deposit methods
- Cryptocurrency transfer, Buy crypto via third-party provider Swapped (Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Paysafecard, regional bank methods)Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Withdrawal methods
- Cryptocurrency withdrawal to wallet addressCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Currencies
- Supported Coins (see payments.crypto), fiat currency depending on jurisdictionVerified · Primary source (casino document) · checked 16 Oct 2026 · source
- Cryptocurrencies
- ADA, ALGO, AVAX, BCH, BNB, BTC, DAI, DASH, DOGE, DOT, ETH, HBAR, LINK, LTC +15 moreCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Minimum deposit
- Varies by coin and network; most under $1 USD (typically $0.10–$0.50 equivalent)Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Minimum withdrawal
- Varies depending on the cryptocurrencyCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Maximum withdrawal
- Unverified: USD 2,200 daily; Level 2 verified: no daily withdrawal limit (larger withdrawals subject to review); binding terms state no maximumCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Withdrawal processing
- Crypto withdrawals typically processed within 24 hours of approval, subject to KYCVerified · Primary source (casino document) · checked 6 Oct 2026 · source
- Fees
- No deposit fees; flat per-coin network fee on withdrawals; terms reserve a handling charge of up to 5%Casino says · Primary source (casino document) · checked 6 Oct 2026 · source
- ID checks (KYC)
- Identity verification required when cumulative deposits reach or exceed USD 2,200 (terms 21.1.5); documents may be requested at any timeVerified · Primary source (casino document) · checked 6 Oct 2026 · source
Crypto payments
The crypto evidence from the Top 20 Crypto Casinos list, with its evidence level per value.
Overview
- Crypto deposits
- 29 coins · 22 networks Casino saysMinimum not documented
- Crypto withdrawals
- 29 coins · 22 networks Casino saysUsually within 24 hours · casino says, not a firm maximum
- Identity checks
- KYC requiredThe casino’s documents name a point at which identity documents are required.
- Licence
- Conflicting informationCuraçao Gaming AuthorityHalcyon Super Holdings B.V., Curaçao · verified
- Evidence
- Operator statements (help centre, cashier or payment page)last checked 6 Oct 2026 · 4 sources
Supported crypto
| Coin | Networks | Deposit | Withdrawal | Min. withdrawal | Fee |
|---|---|---|---|---|---|
 BTC Bitcoin | Bitcoin, BNB Smart Chain | Documented | Documented | 0.00001 BTC | – |
 ETH Ethereum | Ethereum, Arbitrum, BNB Smart Chain, Base | Documented | Documented | 0.0002 ETH | – |
 USDT Tether | Ethereum, BNB Smart Chain, Avalanche C-Chain, Solana, Polygon, TRON, The Open Network | Documented | Documented | 0.1 USDT | – |
 USDC USD Coin | Ethereum, BNB Smart Chain, Avalanche C-Chain, Solana, Polygon (native USDC), TRON, Base | Documented | Documented | 2 USDC | – |
 SOL Solana | Solana, BNB Smart Chain | Documented | Documented | 0.001 SOL | – |
 LTC Litecoin | Litecoin, BNB Smart Chain | Documented | Documented | 0.002 LTC | – |
 XRP XRP | XRP Ledger (Ripple) | Documented | Documented | 1 XRP | – |
 DOGE Dogecoin | Dogecoin, BNB Smart Chain | Documented | Documented | 1 DOGE | – |
 TRX Tron | TRON | Documented | Documented | 1 TRON | – |
 BNB BNB | BNB Smart Chain | Documented | Documented | 0.001 BNB | – |
 ADA Cardano | Cardano, BNB Smart Chain | Documented | Documented | 1 ADA | – |
 ALGO Algorand | Algorand | Documented | Documented | 1 ALGO | – |
 AVAX Avalanche | Avalanche C-Chain, BNB Smart Chain | Documented | Documented | 0.1 AVAX | – |
 BCH Bitcoin Cash | Bitcoin Cash, BNB Smart Chain | Documented | Documented | 0.002 BCH | – |
 DAI Dai | Ethereum, BNB Smart Chain | Documented | Documented | 1 DAI | – |
 DASH Dash | Dash | Documented | Documented | 0.03 DASH | – |
 DOT Polkadot | Polkadot, BNB Smart Chain | Documented | Documented | 0.1 DOT | – |
 HBAR | Hedera | Documented | Documented | 1 HBAR | – |
| STETH | Ethereum | Documented | Documented | 0.0001 stETH | – |
 LINK Chainlink | Ethereum, BNB Smart Chain | Documented | Documented | 0.3 LINK | – |
 POL Polygon | Polygon, BNB Smart Chain | Documented | Documented | 1 POL | – |
 PAXG PAX Gold | Ethereum | Documented | Documented | 0.001 PAXG | – |
 SHIB Shiba Inu | Ethereum, BNB Smart Chain | Documented | Documented | 300000 SHIB | – |
| SUSDE | Ethereum | Documented | Documented | 1 sUSDe | – |
 TON Toncoin | The Open Network | Documented | Documented | 1 TON | – |
 USDE | Ethereum | Documented | Documented | 1 USDe | – |
| USDP | Ethereum | Documented | Documented | 10 USDP | – |
 XLM Stellar | Stellar | Documented | Documented | 1 XLM | – |
 ZEC Zcash | Zcash | Documented | Documented | 0.001 ZEC | – |
Networks are listed only where the casino names them; a coin without a network entry is not assumed to run on any particular chain. “Not verified” means the pages we read do not say so – not that it is unavailable.
Deposits
- Assets
- BTC, ETH, USDT, USDC, SOL, LTC, XRP, DOGE, TRX, BNB, ADA, ALGO, AVAX, BCH, DAI, DASH, DOT, HBAR, STETH, LINK, POL, PAXG, SHIB, SUSDE, TON, USDE, USDP, XLM, ZEC
- Networks
- Cardano, BNB Smart Chain, Algorand, Avalanche C-Chain, Bitcoin Cash, Bitcoin, Ethereum, Dash, Dogecoin, Polkadot, Arbitrum, Base, Hedera, Litecoin, Polygon, Solana, The Open Network, TRON, Polygon (native USDC), Stellar, XRP Ledger (Ripple), Zcash
- Minimum
- Not verified
- Maximum
- Not verified
- Fees
- Not verified
Withdrawals
- Assets
- BTC, ETH, USDT, USDC, SOL, LTC, XRP, DOGE, TRX, BNB, ADA, ALGO, AVAX, BCH, DAI, DASH, DOT, HBAR, STETH, LINK, POL, PAXG, SHIB, SUSDE, TON, USDE, USDP, XLM, ZEC
- Networks
- Cardano, BNB Smart Chain, Algorand, Avalanche C-Chain, Bitcoin Cash, Bitcoin, Ethereum, Dash, Dogecoin, Polkadot, Arbitrum, Base, Hedera, Litecoin, Polygon, Solana, The Open Network, TRON, Polygon (native USDC), Stellar, XRP Ledger (Ripple), Zcash
- Minimum
- Per coin (see details) Casino says
- Maximum
- Not verified
- Processing time · casino says
- Usually within 24 hours Casino says
cryptocurrency withdrawals are typically processed within 24-hours of approval, subject to completion of any applicable KYC checks
Not a firm maximum. Operator statement – we have not measured it. - Independently measured
- No measurement
KYC & security
- KYC status
- KYC required VerifiedThe casino’s documents name a point at which identity documents are required.
- Conditions in the casino’s documents
Terms 21.1.5: identity verification "will be required when cumulative deposits reach or exceed USD 2,200"; the casino may request up-to-date documents at any time and may restrict deposits/withdrawals and lock funds pending verification; individuals verified via Sumsub (21.1.3); card verification for card users (21.1.6); 7.5.7 lists documents (photo ID, proof of address, card, selfie) "where we require it under our AML/KYC Policy". Help Center: Level 1 phone number, Level 2 photo ID + proof of address + face verification; verification is optional until the limits are reached unless the casino contacts the player.
- Operator
- Halcyon Super Holdings B.V., Curaçao Verified
- Licence verification
- Conflicting informationCuraçao Gaming AuthorityHalcyon Super Holdings B.V., Curaçao · verified
- Two-factor login
- 2FA documented Casino says
- Provably fair games
- Named by the casino Casino says
- Withdrawal controls
- Not verified
Countries
The casino’s own documents restrict 23 countries and regions. “Available” needs a regulator’s register entry for your country and a served market; a licence alone or a country missing from a restricted list is never shown as available. Using a VPN does not make a casino available. How country restrictions work · restricted-countries dataset.
Sources
- www.cloudbet.com/en/crypto-transaction-fees (opens in a new tab)
- www.cloudbet.com/en/support/articles/103244-what-currencies-are-accepted-on-cloudbet (opens in a new tab)
- www.cloudbet.com/en/help/terms (opens in a new tab)
- www.cloudbet.com/en/support/articles/415596-what-are-cloudbet-s-verification-levels (opens in a new tab)
Quoted passages (6)
- Help Center currency/network table (20 Aug 2026) and crypto-fees page; Terms 7.3.1 list the Supported Coins "at our discretion … each depending on your jurisdiction". Deposit and withdrawal assumed from the fees page col
- Help Center currency/network table (20 Aug 2026) and crypto-fees page; Terms 7.3.1 list the Supported Coins "at our discretion … each depending on your jurisdiction". Deposit and withdrawal assumed from the fees page col
- Help Center currency/network table (20 Aug 2026) and crypto-fees page; Terms 7.3.1 list the Supported Coins "at our discretion … each depending on your jurisdiction". Deposit and withdrawal assumed from the fees page col
- Help Center currency/network table (20 Aug 2026) and crypto-fees page; Terms 7.3.1 list the Supported Coins "at our discretion … each depending on your jurisdiction". Deposit and withdrawal assumed from the fees page col
- Help Center currency/network table (20 Aug 2026) and crypto-fees page; Terms 7.3.1 list the Supported Coins "at our discretion … each depending on your jurisdiction". Deposit and withdrawal assumed from the fees page col
- Help Center currency/network table (20 Aug 2026) and crypto-fees page; Terms 7.3.1 list the Supported Coins "at our discretion … each depending on your jurisdiction". Deposit and withdrawal assumed from the fees page col
Last checked 6 Oct 2026. Factsheet with all fields and sources: Cloudbet factsheet.
From the Top 20 Crypto Casinos (crypto #10, Top 100 #66). Every value carries its evidence level; missing values are “Not verified”.
Mobile experience and customer support
- Mobile website
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- iOS app
- NoCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Android app
- NoCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Languages
- en, de, es, fr, hu, it, ja, ko, pl, pt-br, ro, ru, sv, th +2 moreCasino says · Primary source (casino document) · checked 6 Oct 2026 · source
- Live chat
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Support e-mail
- Published by the casino (see source)Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Telephone support
- NoCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Support hours
- 24/7Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
Official channels
Checked 16 Oct 2026: each account is linked from the casino’s own website or its operator’s site. Follower figures only where a public page shows them. Not part of any score.
- Xcloudbetlinked from cloudbet.com
- Instagramcloudbetofficiallinked from cloudbet.com
- YouTubeCloudbetYTlinked from cloudbet.com
- TelegramOfficialCloudbet6,421 subscribers · 16 Oct 2026linked from cloudbet.com
- Redditr/cloudbetlinked from cloudbet.com
Terms and conditions
Clauses are quoted from the casino’s current terms. “None flagged” means our terms review found no clause of that type – it is not a guarantee.
- Terms and conditions
- cloudbet.com/en/help/termsVerified · Primary source (casino document) · checked 6 Oct 2026 · source
- Withdrawal restrictions in the terms
- Clause 8.8: 100% deposit playthrough before withdrawal; 7.5.9: card deposits refunded first; 7.3.11: no withdrawals to flagged addressesVerified · Primary source (casino document) · checked 16 Oct 2026 · source
- ID-check (KYC) rules
- Clause 21.1.5: identity verification required when cumulative deposits reach or exceed USD 2,200; documents may be requested at any timeVerified · Primary source (casino document) · checked 16 Oct 2026 · source
- Dormant-account rules
- Clause 7.1.11: dormant after 12 months without activity; USD 5 per month administration fee once dormantVerified · Primary source (casino document) · checked 16 Oct 2026 · source
- Account-closure rules
- Clause 12.1: close any time via [e-mail address on the casino’s page] or account settings; 11.3: Cloudbet may close and refund balance without explanationVerified · Primary source (casino document) · checked 16 Oct 2026 · source
- Bonus restrictions in the terms
- Clause 8.1: bonuses may be cancelled at sole discretion; 9.15: all bonuses forfeited on suspension/closureVerified · Primary source (casino document) · checked 16 Oct 2026 · source
- Unusual terms
- Clause 7.1.10: handling charge of up to 5% on deposits and withdrawals; 23.6: excess balance must be withdrawn within 60 daysVerified · Primary source (casino document) · checked 16 Oct 2026 · source
Responsible gambling and complaints
- Deposit limits
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Loss limits
- Not available yetNot available
- Session / time limits
- Not available yetNot available
- Self-exclusion
- 1 year, 3 years, 5 years or lifetimeCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Cooling-off / time-out
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Reality checks
- Not available yetNot available
- Responsible-gambling tools
- deposit limits (daily/weekly/monthly), wager limits (sports and casino, daily/weekly/monthly), cooling-off, self-exclusionCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Complaint channel
- CADRE named as ADR body (terms 22.1–22.2)Verified · Primary source (casino document) · checked 6 Oct 2026 · source
- Regulatory enforcement records
- No sanction found in the regulator records we checkedListed on national blocked-sites lists (a market block, not a sanction): Belgium – Belgian Gaming Commission (cloudbet.com) register; Switzerland – ESBK (cloudbet.com) register; France – ANJ (cloudbet.com) register; Italy – ADM (cloudbet.com) register.Verified · checked 16 Oct 2026
18+. Gambling can be addictive – help and self-exclusion.
Analysis
Cloudbet is ranked 66 of 100 in the SmarterCasinos Top 100 (selection index 34/100 – market presence, not a safety rating). The casino is operated by Halcyon Super Holdings B.V. (company 148526, Willemstad, Curaçao) (Curaçao), as confirmed in an official register. Licence: Curaçao Gaming Authority – Active – CGA certificate re-read 23 Oct 2026: 'Application status: Granted', 'License status: Active' (licensed since 23/May/2025), approved domains include cloudbet.com. CGA register edition 20 Oct 2026: 'Assessment in progress' (issued 23-Nov-25, expires 23-May-26) – renewal assessment pending, not a conflict (decision D21). The CGA does not define this register status. (certificate active, register shows “Assessment in progress” – renewal assessment pending). The casino says it offers 3,000+ games. Cryptocurrencies documented: ADA, ALGO, AVAX, BCH, BNB, BTC and more.
Sources and verification dates
Status labels: Verified = official register or binding terms · Casino says = the casino’s own pages · Third-party = reputable non-operator source · Not available = blocked or not published. Next review dates are kept per field in the database.
- cloudbet.com – Official website · 16 Oct 2026
- res.cloudinary.com/betengine/image/upload/v1777949293/media-cloudbet/cloudbet_of – Official logo · 16 Oct 2026
- cloudbet.com/en – Launched, Sportsbook, Languages · 6 Oct 2026
- cloudbet.com/en/help/responsible-gambling – Casino type, Deposit limits, Self-exclusion, Cooling-off / time-out · 16 Oct 2026
- cert.cga.cw/token?id=599 – Operator, Operator jurisdiction, Regulator, Licence number … · 23 Oct 2026
- cloudbet.com/en/help/terms – Registered office / headquarters, Restricted countries, Maximum bonus, VIP programme … · 16 Oct 2026
- gamingcontrol.spin-cdn.com/media/license_registry/20261020_20261020_ogl_registry – Register entry · 23 Oct 2026
- cloudbet.com/en/support/articles/596040-do-you-offer-a-first-deposit-bonus – Welcome offer, Deposit match · 6 Oct 2026
- cloudbet.com/en/support/articles/249240-how-does-the-welcome-package-work – Cashback, Minimum deposit · 6 Oct 2026
- cloudbet.com/en/support/articles/103366-which-payment-methods-does-cloudbet-acce – Deposit methods · 16 Oct 2026
- cloudbet.com/en/support/articles/103213-how-do-i-withdraw-funds-from-my-cloudbet – Withdrawal methods, Minimum withdrawal · 16 Oct 2026
- cloudbet.com/en/crypto-transaction-fees – Cryptocurrencies, Fees · 6 Oct 2026
- cloudbet.com/en/support/articles/103215-is-there-a-minimum-deposit-required – Minimum deposit · 16 Oct 2026
- cloudbet.com/en/support/articles/103199-what-is-my-maximum-daily-withdrawal-limi – Maximum withdrawal · 6 Oct 2026
- cloudbet.com/en/casino – Games · 6 Oct 2026
- cloudbet.com/en/support/articles/103241-what-are-the-different-casino-games-that – Slots, Live casino, Table games, Jackpots … · 16 Oct 2026
- cloudbet.com/en/casino/studios – Software providers · 6 Oct 2026
- cloudbet.com/en/support/articles/862213-how-to-set-a-wager-limit – Responsible-gambling tools · 16 Oct 2026
- cloudbet.com/en/support/articles/103371-does-cloudbet-have-a-mobile-app – Mobile website, iOS app, Android app · 16 Oct 2026
- cloudbet.com/en/support/articles/107960-how-do-i-contact-cloudbet-customer-suppo – Live chat, Telephone support, Support hours · 16 Oct 2026
Other Top 100 casinos with the same regulator
Brands whose licence from the same authority we checked in that regulator’s register. Same regulator does not mean same rules for every market or the same Smarter Score.
Curaçao Gaming Authority (CGA) · about this regulator
Nearby in the SmarterCasinos Top 100
Compare Cloudbet with Fun88 in Casino Battle
- Fun88 rank 64
- Caliente rank 65
- Hard Rock Bet rank 67
- Maria Casino rank 68
What players report
Experiences and opinions of individual visitors – not findings made or verified by SmarterCasinos. Our own research is above.
No player reviews yet.
Be the first to share your experience.
Thank you. Your review is in the moderation queue and appears once it has been read.
Player reviews never change the Smarter Score. Averages appear from 5 reviews. How reviews are moderated