SmarterCasinos Top 100 · rank 75 · factsheet

Winna – casino profile

Factsheet from public sources – full evidence review pending. winna.com · relevance score 33/100 (market relevance, not safety)

Smarter Score

Very GoodVerified Coverage 83 %
  • Games19 of 25 checked
  • Licensing & Transparency9 of 23 checked · 2 neutral
  • Payments & Withdrawals20 of 20 checked
  • Bonuses & PromotionsNot checked yet · neutral / 15
  • Usability & Support13 of 15 checked
How Smarter Score 4.1 works

Welcome offer

Welcome offerBonus not verifiedWe show an offer only when we read it on the casino’s own pages and our check is in date.

Quick facts

Operator
GG Gaming LLC, registration number 3-102-916906, Sabana Business Center, Boulevard Ernesto Rohrmoser, Mata Redonda, San José, Costa Rica
Regulator
Tobique Gaming Commission
Licence status
Listed, B2C, expiry 2027-05-08 (re-read 2026-10-16)
Games
6,000+
Cryptocurrencies
BTC, ETH, USDT, USDC, LTC
iOS app
Not available yet

Advantages and disadvantages

Pros and cons are written only after our full evidence review – we do not list advantages or drawbacks from partial data. 6 open research items recorded.

Score breakdown by category

  • Games19 of 25 checked
  • Licensing & Transparency9 of 23 checked · 2 neutral
  • Payments & Withdrawals20 of 20 checked
  • Bonuses & PromotionsNot checked yet · neutral / 15
  • Usability & Support13 of 15 checked

Five categories of Smarter Score 4.1 (Games 25 · Licensing & Transparency 25 · Payments & Withdrawals 20 · Bonuses & Promotions 15 · Usability & Support 15). Each category shows the points earned on the criteria we could check; the dotted part is not checked yet and stays neutral (it counts half, so it moves the score neither up nor down). Evidence coverage 83 %.

All 14 criteria, what we found and the points 11 of 14 checked
Games 25 points
CriterionWhat we foundPointsSource
Game typesdistinct game types (slots, live casino, table games, jackpots, poker, crash): 5+ → 15 · 4 → 12 · 3 → 9 · 2 → 6 · 1 → 3; verified "no online casino" → 03 game type(s): slots, live, table9of 15winna.com (opens in a new tab)
Catalogue depthcatalogue depth – the better of: games stated (≥ 3,000 → 10 · ≥ 1,500 → 8 · ≥ 500 → 5 · fewer → 2) or providers named (≥ 30 → 10 · ≥ 15 → 8 · ≥ 5 → 5 · fewer → 2)6000+ games stated · 10 providers named10of 10winna.com (opens in a new tab)
Licensing & Transparency 25 points
CriterionWhat we foundPointsSource
Licence confirmed in a registerbest licence confirmed in a regulator register, by regulator tier: A 15 · B 11 · C 7 · D (issuer-listed) 3 · claimed / conflicting 2 · regulator not assessed 5Tobique Gaming Commission (tier C), GG Gaming S.R.L – register-confirmed (licence review)7of 15thetgc.ca (opens in a new tab)
Operator identifiedoperator named in a register 4 · on the casino's own pages 2casino says: GG Gaming LLC, registration number 3-1022of 4winna.com (opens in a new tab)
Licence number publishedlicence number published 2No source yet – this criterion moves the score neither up nor down.Not checked yet · neutral2 pts count half–
Regulatory recordregulators' action lists checked: nothing recorded 4 · actions disclosed, none that triggers G3 2 · G3-level action 0G3-level regulatory action (see cap)0of 4–
Payments & Withdrawals 20 points
CriterionWhat we foundPointsSource
Payment methodspayment methods named (deposit and withdrawal, distinct): ≥ 10 → 10 · 5–9 → 7 · 1–4 → 413 payment method(s) named10of 10help.winna.com (opens in a new tab)
Withdrawal terms publishedwithdrawal terms published: stated time ≤ 24 h → 5 · ≤ 3 days → 4 · other stated time → 3 · no time, but withdrawal methods or fees published → 2stated: Marketing: 'Withdrawals are processed instantly.'; Payment Policy 5.2:5of 5winna.com (opens in a new tab)
ID-check policy publishedID-check (KYC) policy published 5ID-check policy published5of 5winna.com (opens in a new tab)
Bonuses & Promotions 15 points
CriterionWhat we foundPointsSource
Welcome offer documenteda welcome offer is documented with its source 8 (the size of the offer never earns points)No source yet – this criterion moves the score neither up nor down.Not checked yet · neutral8 pts count half–
Bonus termsbonus terms: wagering none or ≤ 35× → 7 · 36–50× → 5 · > 50× → 2 · not quantified, but key terms (min deposit, max cash-out, validity) published → 3No source yet – this criterion moves the score neither up nor down.Not checked yet · neutral7 pts count half–
Usability & Support 15 points
CriterionWhat we foundPointsSource
Mobilenative app 5 · mobile site 3mobile site3of 5winna.com (opens in a new tab)
Support channellive chat 5 · e-mail only 3live chat5of 5help.winna.com (opens in a new tab)
Responsible-gambling toolsresponsible-gambling tools: 3 or more → 5 · 1–2 → 34 responsible-gambling tool(s)5of 5winna.com (opens in a new tab)

Every casino starts at the neutral 50. A checked criterion moves the score by its points minus half its maximum; an unchecked one counts half and moves nothing. Score data checked 16 Oct 2026. How Smarter Score 4.1 works

Score methodology version
Smarter Score 4.1Verified · checked 16 Oct 2026 · source

Evidence still missing for the score: Licence number published · Welcome offer documented · Bonus terms.

Licensing and operator

Operator
GG Gaming LLC, registration number 3-102-916906, Sabana Business Center, Boulevard Ernesto Rohrmoser, Mata Redonda, San José, Costa RicaCasino says · Unverified claim · checked 7 Oct 2026 · source
Parent company / group
Not available yetNot available · checked 16 Oct 2026
Registered office / headquarters
Sabana Business Center, Boulevard Ernesto Rohrmoser, Mata Redonda, San José, Costa RicaCasino says · Unverified claim · checked 16 Oct 2026 · source
Operator jurisdiction
Costa RicaCasino says · Unverified claim · checked 7 Oct 2026 · source
Launched
Not available yetNot available · checked 16 Oct 2026
Casino type
Online casino and sportsbook · accepts cryptocurrencyCasino says · Unverified claim · checked 7 Oct 2026
Related brands
Not available yetNot available · checked 16 Oct 2026
Official website
winna.comCasino says · Unverified claim · checked 16 Oct 2026 · source
Regulator
Tobique Gaming CommissionVerified · Official regulatory source · checked 16 Oct 2026 · source
Licence number
Not applicableNot applicable · checked 16 Oct 2026
Licence holder
GG Gaming S.R.LVerified · Official regulatory source · checked 16 Oct 2026 · source
Licence status
Listed, B2C, expiry 2027-05-08 (re-read 2026-10-16)Verified · Official regulatory source · checked 16 Oct 2026 · source
Register entry
thetgc.ca/license-holders/Verified · Official regulatory source · checked 16 Oct 2026 · source
Licensed jurisdictions
Tobique (New Brunswick, Canada)Verified · Official regulatory source · checked 16 Oct 2026 · source
Licence verified against
Regulator or company register (thetgc.ca)Verified · Official regulatory source · checked 16 Oct 2026 · source
Licence last verified
2026-10-16Verified · Official regulatory source · checked 16 Oct 2026 · source

How we rate this regulator: Tobique Gaming Commission

Country availability

A country missing from a restricted list is not a confirmation that you can play there. Check yours on the SmarterCasinos Top 100 page.

Restricted countries
Afghanistan, Belarus, Bosnia & Herzegovina, Burundi, CA-NB, Central African Republic, China, Cuba, Congo - Kinshasa, Ethiopia, Germany, Guatemala, Guinea, Guinea-Bissau +21 moreCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Accepted countries (stated)
Canada, Mexico, Argentina, Colombia, Ecuador, Costa Rica, Poland, Hungary, Ireland, Belgium, Malta, Cyprus, Latvia, Norway +8 moreCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
Markets confirmed by a regulator
Not available yetNot available · checked 2 Nov 2026
Markets confirmed by the operator
Not available yetNot available · checked 2 Nov 2026
Markets named in the terms
Not available yetNot available · checked 2 Nov 2026
Country-specific domains
Not available yetNot available
National market licences
Tobique (New Brunswick, Canada): Tobique Gaming CommissionVerified · Official regulatory source · checked 16 Oct 2026 · source
Availability last checked
2026-10-16Verified · Primary source (casino document) · checked 16 Oct 2026

Bonuses and promotions

Welcome offer
Not available yetNot available · checked 7 Oct 2026
Deposit match
Not available yetNot available · checked 16 Oct 2026
Maximum bonus
Not available yetNot available · checked 16 Oct 2026
Free spins
Not available yetNot available · checked 16 Oct 2026
No-deposit bonus
Not available yetNot available · checked 16 Oct 2026
Cashback
Instant rakeback claimable every 7 minutes; lossback on request at VIP levelsCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
VIP programme
VIP programme from Bronze 1 (1,000 USD wagered): weekly boost, monthly bonus, free spins, free bets, lossback; VIP status match for 1,000,000 USD+ wagered elsewhereCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Wagering
Not available yetNot available · checked 16 Oct 2026
Minimum deposit
Not available yetNot available · checked 16 Oct 2026
Maximum cashout
Not available yetNot available · checked 16 Oct 2026
Maximum bet with bonus
Not available yetNot available
Bonus validity
Not available yetNot available · checked 16 Oct 2026
Country restrictions on the offer
Not available yetNot available · checked 16 Oct 2026
Offer eligible in
Not available yetNot available

Players and popularity

Player figures only from the casino or its group’s official reports (group figures cover all brands and are not like-for-like). Popular games only from lists the casino publishes itself. Display data – no score reads it.

Players
over 100,000 active players (as stated; period and definition not given) (as shown on 2026-10-16)casino says · checked 16 Oct 2026 · source (opens in a new tab)
Most popular games
Not reachablecasino pages not reachable from our research location · checked 16 Oct 2026 · source (opens in a new tab)
Founded
2024casino says · checked 16 Oct 2026 · source (opens in a new tab)
Registered office
Sabana Business Center, Boulevard Ernesto Rohrmoser, Mata Redonda, San José, Costa Rica · Costa Ricaverified · checked 7 Oct 2026
Wikipedia attention
Not publishednot published · No Wikipedia article for the brand
Google search interest
Not publishednot published · Google Trends / search volume not measurable from our research setup (Trends answers 429; no Ads account). Not estimated.

Games and software providers

Games
6,000+Casino says · Primary source (casino document) · checked 7 Oct 2026 · source
Slots
YesCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Live casino
YesCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Table games
Not available yetNot available
Blackjack
YesCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Roulette
Not available yetNot available · checked 16 Oct 2026
Baccarat
Not available yetNot available · checked 16 Oct 2026
Poker
Not available yetNot available · checked 16 Oct 2026
Jackpots
Not available yetNot available · checked 16 Oct 2026
Crash games
Not available yetNot available · checked 16 Oct 2026
Sportsbook
YesCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Software providers
Pragmatic Play, Evolution, NetEnt, Play'n GO, Nolimit City, Betsoft, Red Tiger, BGaming, Hacksaw Gaming, Live 88Casino says · Primary source (casino document) · checked 7 Oct 2026 · source

See which other Top 100 casinos document the same games in the Game Explorer.

Payments and withdrawals

Deposit methods
BTC, ETH, USDT, USDC, LTC, SOL, XRP, TRX, BNB, DOGE, TON, DAI, SHFLCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Withdrawal methods
BTC, ETH, USDT, USDC, LTC, SOL, XRP, TRX, BNB, DOGE, TON, DAI, SHFLCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Currencies
BTC, ETH, USDT, USDC, LTC, SOL, XRP, TRX, BNB, DOGE, TON, DAI, SHFLCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
Cryptocurrencies
BTC, ETH, USDT, USDC, LTC, SOL, XRP, TRX, BNB, DOGE, TON, DAI, SHFLCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Minimum deposit
Not available yetNot available · checked 16 Oct 2026
Minimum withdrawal
USD 20 (or equivalent) per transactionVerified · Primary source (casino document) · checked 7 Oct 2026 · source
Maximum withdrawal
USD 10,000 per 24 hours (may be raised for VIP levels)Verified · Primary source (casino document) · checked 7 Oct 2026 · source
Withdrawal processing
Marketing: 'Withdrawals are processed instantly.'; Payment Policy 5.2: verification typically within 72 hoursCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Fees
Processing fee may apply for multiple withdrawals within 24 hours (amount not stated); blockchain fees shown before confirmingVerified · Primary source (casino document) · checked 7 Oct 2026 · source
ID checks (KYC)
AML/CTF Policy 1.3/8.2: customer due diligence at registration and in full within 30 days of the first deposit, before the first withdrawal, or before wagering an equivalent of EUR 2,000, and on suspicion of money laundering or doubt about earlier data; enhanced due diligence for suspicious activity, profile inconsistencies, PEPs and persons connected to sporting events. Terms 8.5: enhanced verification for withdrawals of EUR 2,000 or equivalent. Documents: photo ID, proof of address (max 3 months), proof of payment ownership (Payment Policy 5.1). Terms 5.2 and 6.1 additionally allow verification "at any time".Verified · Primary source (casino document) · checked 7 Oct 2026 · source

Crypto payments

The crypto evidence from the Top 20 Crypto Casinos list, with its evidence level per value.

Overview

Crypto deposits
13 coins · 11 networks Casino saysMinimum not documented
Crypto withdrawals
13 coins · 11 networks Casino saysUsually within 3 days · casino says, not a firm maximum
Identity checks
KYC requiredThe casino’s documents name a point at which identity documents are required.
Licence
Information unavailableTobique Gaming CommissionGG Gaming LLC, Costa Rica · verified
Evidence
Operator statements (help centre, cashier or payment page)last checked 7 Oct 2026 · 6 sources

Supported crypto

CoinNetworksDepositWithdrawalMin. withdrawalFee
Bitcoin (BTC) BTC BitcoinBitcoin Mainnet (BTC network)DocumentedDocumented20 USD–
Ethereum (ETH) ETH EthereumEthereum (ERC-20)DocumentedDocumented20 USD–
Tether (USDT) USDT TetherEthereum (ERC-20) / TRON (TRC-20) / Solana (SPL) / Binance Smart Chain (BEP-20)DocumentedDocumented20 USD–
USD Coin (USDC) USDC USD CoinEthereum (ERC-20) / Solana (SPL) / Binance Smart Chain (BEP-20)DocumentedDocumented20 USD–
Solana (SOL) SOL SolanaSolana Mainnet (SPL network)DocumentedDocumented20 USD–
Litecoin (LTC) LTC LitecoinLitecoin Mainnet (LTC network)DocumentedDocumented20 USD–
XRP (XRP) XRP XRPXRP Ledger (XRP network)DocumentedDocumented20 USD–
Dogecoin (DOGE) DOGE DogecoinDogecoin Mainnet (DOGE network)DocumentedDocumented20 USD–
Tron (TRX) TRX TronTron Mainnet (TRC-20)DocumentedDocumented20 USD–
BNB (BNB) BNB BNBBinance Smart Chain (BEP-20)DocumentedDocumented20 USD–
Toncoin (TON) TON ToncoinTON Mainnet (TON network)DocumentedDocumented20 USD–
Dai (DAI) DAI DaiEthereum (ERC-20)DocumentedDocumented20 USD–
SHFLEthereum (ERC-20)DocumentedDocumented20 USD–

Networks are listed only where the casino names them; a coin without a network entry is not assumed to run on any particular chain. “Not verified” means the pages we read do not say so – not that it is unavailable.

Deposits

Assets
BTC, ETH, USDT, USDC, SOL, LTC, XRP, DOGE, TRX, BNB, TON, DAI, SHFL
Networks
Bitcoin Mainnet (BTC network), Ethereum (ERC-20), Ethereum (ERC-20) / TRON (TRC-20) / Solana (SPL) / Binance Smart Chain (BEP-20), Ethereum (ERC-20) / Solana (SPL) / Binance Smart Chain (BEP-20), Litecoin Mainnet (LTC network), Solana Mainnet (SPL network), XRP Ledger (XRP network), Tron Mainnet (TRC-20), Binance Smart Chain (BEP-20), Dogecoin Mainnet (DOGE network), TON Mainnet (TON network)
Minimum
Not verified
Maximum
Not verified
Fees
Not verified

Withdrawals

Assets
BTC, ETH, USDT, USDC, SOL, LTC, XRP, DOGE, TRX, BNB, TON, DAI, SHFL
Networks
Bitcoin Mainnet (BTC network), Ethereum (ERC-20), Ethereum (ERC-20) / TRON (TRC-20) / Solana (SPL) / Binance Smart Chain (BEP-20), Ethereum (ERC-20) / Solana (SPL) / Binance Smart Chain (BEP-20), Litecoin Mainnet (LTC network), Solana Mainnet (SPL network), XRP Ledger (XRP network), Tron Mainnet (TRC-20), Binance Smart Chain (BEP-20), Dogecoin Mainnet (DOGE network), TON Mainnet (TON network)
Minimum
Per coin (see details) Casino says
Maximum
300,000 USD per month Verified
Processing time · casino says
Usually within 3 days Casino says
Verification is typically completed within 72 hours, but larger withdrawals may take longer due to enhanced checks.
Not a firm maximum. Operator statement – we have not measured it.
Independently measured
No measurement

KYC & security

KYC status
KYC required VerifiedThe casino’s documents name a point at which identity documents are required.
Conditions in the casino’s documents
AML/CTF Policy 1.3/8.2: customer due diligence at registration and in full within 30 days of the first deposit, before the first withdrawal, or before wagering an equivalent of EUR 2,000, and on suspicion of money laundering or doubt about earlier data; enhanced due diligence for suspicious activity, profile inconsistencies, PEPs and persons connected to sporting events. Terms 8.5: enhanced verification for withdrawals of EUR 2,000 or equivalent. Documents: photo ID, proof of address (max 3 months), proof of payment ownership (Payment Policy 5.1). Terms 5.2 and 6.1 additionally allow verification "at any time".
Operator
GG Gaming LLC, Costa Rica Verified
Licence verification
Information unavailableTobique Gaming CommissionGG Gaming LLC, Costa Rica · verified
Two-factor login
2FA documented Casino says
Provably fair games
Named by the casino Casino says
Withdrawal controls
Not verified

Countries

The casino’s own documents restrict 35 countries and regions. “Available” needs a regulator’s register entry for your country and a served market; a licence alone or a country missing from a restricted list is never shown as available. Using a VPN does not make a casino available. How country restrictions work · restricted-countries dataset.

Sources

Last checked 7 Oct 2026. Factsheet with all fields and sources: Winna factsheet.

From the Top 20 Crypto Casinos (crypto #11, Top 100 #75). Every value carries its evidence level; missing values are “Not verified”.

Mobile experience and customer support

Mobile website
YesCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
iOS app
Not available yetNot available · checked 16 Oct 2026
Android app
Not available yetNot available · checked 16 Oct 2026
Languages
en, fr, ko, pt, es, trCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
Live chat
YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
Support e-mail
Published by the casino (see source)Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
Telephone support
Not available yetNot available
Support hours
24/7Casino says · Primary source (casino document) · checked 16 Oct 2026 · source

Official channels

Checked 16 Oct 2026: each account is linked from the casino’s own website or its operator’s site. Follower figures only where a public page shows them. Not part of any score.

Terms and conditions

Clauses are quoted from the casino’s current terms. “None flagged” means our terms review found no clause of that type – it is not a guarantee.

Terms and conditions
winna.com/tosVerified · Primary source (casino document) · checked 7 Oct 2026 · source
Withdrawal restrictions in the terms
Terms 8.4: 1x wagering of all deposits; 8.7: standard limit $10,000 per 24 hours; 6.2: withdrawals may be suspended pending verificationVerified · Primary source (casino document) · checked 7 Oct 2026 · source
ID-check (KYC) rules
Terms 8.5: enhanced verification for large withdrawals (€2,000 or equivalent)Verified · Primary source (casino document) · checked 7 Oct 2026 · source
Dormant-account rules
Not available yetNot available
Account-closure rules
Not available yetNot available
Bonus restrictions in the terms
Bonus Policy: retroactive review of play history and recovery of paid-out funds on bonus abuseVerified · Primary source (casino document) · checked 7 Oct 2026 · source
Unusual terms
Help article (Free Bet) calls Winna a 'VPN-friendly casino' although Terms 4.3 prohibit listed countriesCasino says · Primary source (casino document) · checked 7 Oct 2026 · source

Responsible gambling and complaints

Deposit limits
YesCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Loss limits
Not available yetNot available
Session / time limits
Not available yetNot available
Self-exclusion
Per category via profile 'Winna Cares' or support; 24-hour cooldownCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
Cooling-off / time-out
YesCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Reality checks
Not available yetNot available
Responsible-gambling tools
deposit limits, wager limits, self-exclusion, timeout/cool-offCasino says · Primary source (casino document) · checked 7 Oct 2026 · source
Complaint channel
Tobique Gaming Commission complaints page referencedVerified · Official regulatory source · checked 7 Oct 2026 · source
Regulatory enforcement records
No sanction found in the regulator records we checkedListed on national blocked-sites lists (a market block, not a sanction): Belgium – Belgian Gaming Commission (winna.com) register; Switzerland – ESBK (winna.com) register; Italy – ADM (winna.com) register.Verified · checked 16 Oct 2026

18+. Gambling can be addictive – help and self-exclusion.

Analysis

Winna is ranked 75 of 100 in the SmarterCasinos Top 100 (selection index 33/100 – market presence, not a safety rating). The casino is operated by GG Gaming LLC, registration number 3-102-916906, Sabana Business Center, Boulevard Ernesto Rohrmoser, Mata Redonda, San José, Costa Rica (Costa Rica), according to the casino. Licence: Tobique Gaming Commission – Listed, B2C, expiry 2027-05-08 (re-read 2026-10-16) (checked in the regulator’s register). The casino says it offers 6,000+ games. Cryptocurrencies documented: BTC, ETH, USDT, USDC, LTC, SOL and more.

Sources and verification dates

Status labels: Verified = official register or binding terms · Casino says = the casino’s own pages · Third-party = reputable non-operator source · Not available = blocked or not published. Next review dates are kept per field in the database.

Other Top 100 casinos with the same regulator

Brands whose licence from the same authority we checked in that regulator’s register. Same regulator does not mean same rules for every market or the same Smarter Score.

Tobique Gaming Commission · about this regulator

Nearby in the SmarterCasinos Top 100

Compare Winna with Rizk in Casino Battle

All 100 casinos · Data coverage

What players report

Experiences and opinions of individual visitors – not findings made or verified by SmarterCasinos. Our own research is above.

No player reviews yet.

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Player reviews never change the Smarter Score. Averages appear from 5 reviews. How reviews are moderated