SmarterCasinos Top 100 · rank 47 · factsheet
Grosvenor Casinos – casino profile
Factsheet from public sources – full evidence review pending. grosvenorcasinos.com · relevance score 43/100 (market relevance, not safety)
- 76Smarter Score · Very Good
- Verified Coverage 55 %share of the score points checked
- UK Gambling Commissionlicence checked in the register
Smarter Score
Very GoodVerified Coverage 55 %Facts we could not check yet move nothing, so with 55 % checked the score stays between 23 and 78 until more is verified.How Smarter Score 4.1 works
Welcome offer
Welcome offerBonus not verifiedWe show an offer only when we read it on the casino’s own pages and our check is in date.
Quick facts
- Operator
- Rank Interactive (Gibraltar) Limited
- Regulator
- UK Gambling Commission
- Licence status
- Active (Remote: Casino from 11 Mar 2022; Bingo; Gambling Software; General Betting Standard Real/Virtual Event)
- Games
- Not available yet
- Cryptocurrencies
- Not available yet
- iOS app
- Yes
Advantages and disadvantages
Pros and cons are written only after our full evidence review – we do not list advantages or drawbacks from partial data. 4 open research items recorded.
Score breakdown by category
Five categories of Smarter Score 4.1 (Games 25 · Licensing & Transparency 25 · Payments & Withdrawals 20 · Bonuses & Promotions 15 · Usability & Support 15). Each category shows the points earned on the criteria we could check; the dotted part is not checked yet and stays neutral (it counts half, so it moves the score neither up nor down). Evidence coverage 55 %.
All 14 criteria, what we found and the points 8 of 14 checked
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Game typesdistinct game types (slots, live casino, table games, jackpots, poker, crash): 5+ → 15 · 4 → 12 · 3 → 9 · 2 → 6 · 1 → 3; verified "no online casino" → 0 | 5 game type(s): slots, live, table, jackpots, poker | 15of 15 | apps.apple.com (opens in a new tab) |
| Catalogue depthcatalogue depth – the better of: games stated (≥ 3,000 → 10 · ≥ 1,500 → 8 · ≥ 500 → 5 · fewer → 2) or providers named (≥ 30 → 10 · ≥ 15 → 8 · ≥ 5 → 5 · fewer → 2) | No source yet – this criterion moves the score neither up nor down. | Not checked yet · neutral10 pts count half | – |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Licence confirmed in a registerbest licence confirmed in a regulator register, by regulator tier: A 15 · B 11 · C 7 · D (issuer-listed) 3 · claimed / conflicting 2 · regulator not assessed 5 | UK Gambling Commission (tier A), Rank Interactive (Gibraltar) Limited – register-confirmed (licence review) | 15of 15 | gamblingcommission.gov.uk (opens in a new tab) |
| Operator identifiedoperator named in a register 4 · on the casino's own pages 2 | register: Rank Interactive (Gibraltar) Limited | 4of 4 | gamblingcommission.gov.uk (opens in a new tab) |
| Licence number publishedlicence number published 2 | licence number published | 2of 2 | gamblingcommission.gov.uk (opens in a new tab) |
| Regulatory recordregulators' action lists checked: nothing recorded 4 · actions disclosed, none that triggers G3 2 · G3-level action 0 | 1 recorded action(s), none at G3 level | 2of 4 | gamblingcommission.gov.uk (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Payment methodspayment methods named (deposit and withdrawal, distinct): ≥ 10 → 10 · 5–9 → 7 · 1–4 → 4 | No source yet – this criterion moves the score neither up nor down. | Not checked yet · neutral10 pts count half | – |
| Withdrawal terms publishedwithdrawal terms published: stated time ≤ 24 h → 5 · ≤ 3 days → 4 · other stated time → 3 · no time, but withdrawal methods or fees published → 2 | No source yet – this criterion moves the score neither up nor down. | Not checked yet · neutral5 pts count half | – |
| ID-check policy publishedID-check (KYC) policy published 5 | No source yet – this criterion moves the score neither up nor down. | Not checked yet · neutral5 pts count half | – |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Welcome offer documenteda welcome offer is documented with its source 8 (the size of the offer never earns points) | No source yet – this criterion moves the score neither up nor down. | Not checked yet · neutral8 pts count half | – |
| Bonus termsbonus terms: wagering none or ≤ 35× → 7 · 36–50× → 5 · > 50× → 2 · not quantified, but key terms (min deposit, max cash-out, validity) published → 3 | No source yet – this criterion moves the score neither up nor down. | Not checked yet · neutral7 pts count half | – |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Mobilenative app 5 · mobile site 3 | native app | 5of 5 | apps.apple.com (opens in a new tab) |
| Support channellive chat 5 · e-mail only 3 | live chat | 5of 5 | keepitfun.rank.com (opens in a new tab) |
| Responsible-gambling toolsresponsible-gambling tools: 3 or more → 5 · 1–2 → 3 | 6 responsible-gambling tool(s) | 5of 5 | keepitfun.rank.com (opens in a new tab) |
Every casino starts at the neutral 50. A checked criterion moves the score by its points minus half its maximum; an unchecked one counts half and moves nothing. Score data checked 16 Oct 2026. How Smarter Score 4.1 works
- Score methodology version
- Smarter Score 4.1Verified · checked 16 Oct 2026 · source
Evidence still missing for the score: Catalogue depth · Payment methods · Withdrawal terms published · ID-check policy published · Welcome offer documented · Bonus terms.
Licensing and operator
- Operator
- Rank Interactive (Gibraltar) LimitedVerified · Official regulatory source · checked 14 Oct 2026 · source
- Parent company / group
- The Rank Group PlcCasino says · Unverified claim · checked 14 Oct 2026 · source
- Registered office / headquarters
- 4C Leisure Island Business Center, Ocean Village, Gibraltar GX11 1AA (Rank Interactive (Gibraltar) Limited)Verified · Official regulatory source · checked 16 Oct 2026 · source
- Operator jurisdiction
- Gibraltar licence holder (Gibraltar doc: 4C Leisure Island Business Center, Ocean Village); UKGC head office Maidenhead, UKVerified · Official regulatory source · checked 14 Oct 2026 · source
- Launched
- Not available yetNot available · checked 16 Oct 2026
- Casino type
- Online casino (digital casino brand incl. poker, blackjack, roulette)Casino says · Unverified claim · checked 16 Oct 2026 · source
- Related brands
- Bella Casino, Rialto Casino, The Vic, Mecca Bingo, Kitty Bingo, Lucky Pants Bingo, Lucky VIP, Magical Vegas, Regal Wins, Spin and WinVerified · Official regulatory source · checked 14 Oct 2026 · source
- Official website
- grosvenorcasinos.comCasino says · Unverified claim · checked 16 Oct 2026 · source
- Regulator
- UK Gambling CommissionVerified · Official regulatory source · checked 14 Oct 2026 · source
- Licence number
- 057924-R-334666-006Verified · Official regulatory source · checked 14 Oct 2026 · source
- Licence holder
- Rank Interactive (Gibraltar) LimitedVerified · Official regulatory source · checked 14 Oct 2026 · source
- Licence status
- Active (Remote: Casino from 11 Mar 2022; Bingo; Gambling Software; General Betting Standard Real/Virtual Event)Verified · Official regulatory source · checked 14 Oct 2026 · source
- Register entry
- gamblingcommission.gov.uk/public-register/business/detail/57Verified · Official regulatory source · checked 14 Oct 2026 · source
- Licensed jurisdictions
- United Kingdom, GibraltarVerified · Official regulatory source · checked 14 Oct 2026 · source
- Licence verified against
- Regulator or company register (gamblingcommission.gov.uk)Verified · Official regulatory source · checked 14 Oct 2026 · source
- Licence last verified
- 2026-10-14Verified · Official regulatory source · checked 14 Oct 2026 · source
How we rate this regulator: UK Gambling Commission
Country availability
A country missing from a restricted list is not a confirmation that you can play there. Check yours on the SmarterCasinos Top 100 page.
- Restricted countries
- Not available yetNot available · checked 16 Oct 2026
- Accepted countries (stated)
- Not available yetNot available · checked 16 Oct 2026
- Markets confirmed by a regulator
- Not available yetNot available · checked 2 Nov 2026
- Markets confirmed by the operator
- Not available yetNot available · checked 2 Nov 2026
- Markets named in the terms
- Not available yetNot available · checked 2 Nov 2026
- Country-specific domains
- Not available yetNot available
- National market licences
- GB: UK Gambling Commission 057924-R-334666-006, GI: Gibraltar Gambling Division RGL No.133 (B2C Remote Bookmaker) and RGL No.134 (B2C Remote Gaming)Verified · Official regulatory source · checked 14 Oct 2026 · source
- Availability last checked
- 2026-10-16Verified · Primary source (casino document) · checked 16 Oct 2026
Bonuses and promotions
- Welcome offer
- Not available yetNot available · checked 16 Oct 2026
- Deposit match
- Not available yetNot available · checked 16 Oct 2026
- Maximum bonus
- Not available yetNot available · checked 16 Oct 2026
- Free spins
- Not available yetNot available · checked 16 Oct 2026
- No-deposit bonus
- Not available yetNot available · checked 16 Oct 2026
- Cashback
- Not available yetNot available · checked 16 Oct 2026
- VIP programme
- Not available yetNot available · checked 16 Oct 2026
- Wagering
- Not available yetNot available · checked 16 Oct 2026
- Minimum deposit
- Not available yetNot available · checked 16 Oct 2026
- Maximum cashout
- Not available yetNot available · checked 16 Oct 2026
- Maximum bet with bonus
- Not available yetNot available
- Bonus validity
- Not available yetNot available · checked 16 Oct 2026
- Country restrictions on the offer
- Not available yetNot available · checked 16 Oct 2026
- Offer eligible in
- Not available yetNot available
Players and popularity
Player figures only from the casino or its group’s official reports (group figures cover all brands and are not like-for-like). Popular games only from lists the casino publishes itself. Display data – no score reads it.
- Players
- Not publishednot published · checked 16 Oct 2026 · Rank Group preliminary results for the 12 months to 30 June 2026 (RNS 4759Q, 13 Aug 2026) report digital revenue (Grosvenor digital +13%) but no number of digital players or active customers. · source (opens in a new tab)
- Most popular games
- Not reachablecasino pages not reachable from our research location · checked 16 Oct 2026 · source (opens in a new tab)
- Founded
- 1970third-party source · checked 16 Oct 2026 · Wikipedia infobox, citing rank.com ("Rank – Grosvenor Casinos"). The Rank Group history page (rank.com/about-us/history/) gives the group's origin as 1937 but no Grosvenor brand year. · source (opens in a new tab)
- Registered office
- Rank Group, Maidenhead, SL6 8BN, United Kingdom (UKGC head office address); Gibraltar licence document: 4C Leisure Island Business Center, Ocean Village, Gibraltar GX11 1AA · Gibraltar (licence holder per the Gibraltar register; place of incorporation not checked)verified · checked 14 Oct 2026
- Wikipedia attention
- 15,607 page views in 12 months · risingthird-party source
- Google search interest
- Not publishednot published · Google Trends / search volume not measurable from our research setup (Trends answers 429; no Ads account). Not estimated.
Games and software providers
- Games
- Not available yetNot available · checked 16 Oct 2026
- Slots
- YesThird-party · Secondary source · checked 15 Oct 2026 · source
- Live casino
- YesThird-party · Secondary source · checked 15 Oct 2026 · source
- Table games
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Blackjack
- Not available yetNot available · checked 16 Oct 2026
- Roulette
- Not available yetNot available · checked 16 Oct 2026
- Baccarat
- Not available yetNot available · checked 16 Oct 2026
- Poker
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Jackpots
- YesThird-party · Secondary source · checked 15 Oct 2026 · source
- Crash games
- Not available yetNot available · checked 16 Oct 2026
- Sportsbook
- YesThird-party · Secondary source · checked 15 Oct 2026 · source
- Software providers
- Not available yetNot available · checked 16 Oct 2026
See which other Top 100 casinos document the same games in the Game Explorer.
Payments and withdrawals
- Deposit methods
- Not available yetNot available · checked 16 Oct 2026
- Withdrawal methods
- Not available yetNot available · checked 16 Oct 2026
- Currencies
- Not available yetNot available · checked 16 Oct 2026
- Cryptocurrencies
- Not available yetNot available · checked 16 Oct 2026
- Minimum deposit
- Not available yetNot available · checked 16 Oct 2026
- Minimum withdrawal
- Not available yetNot available · checked 16 Oct 2026
- Maximum withdrawal
- Not available yetNot available · checked 16 Oct 2026
- Withdrawal processing
- Not available yetNot available · checked 16 Oct 2026
- Fees
- Not available yetNot available · checked 16 Oct 2026
- ID checks (KYC)
- Not available yetNot available · checked 16 Oct 2026
Mobile experience and customer support
- Mobile website
- Not available yetNot available · checked 16 Oct 2026
- iOS app
- YesThird-party · Secondary source · checked 15 Oct 2026 · source
- Android app
- Not available yetNot available · checked 16 Oct 2026
- Languages
- EnglishThird-party · Secondary source · checked 15 Oct 2026 · source
- Live chat
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Support e-mail
- Not available yetNot available · checked 16 Oct 2026
- Telephone support
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Support hours
- 24/7 safer gambling support line 08003163488Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
Official channels
Checked 16 Oct 2026: each account is linked from the casino’s own website or its operator’s site. Follower figures only where a public page shows them. Not part of any score.
No official account could be verified yet. We only list accounts that Grosvenor Casinos links from its own website or its operator’s site – never fan, affiliate or look-alike accounts.
Terms and conditions
Clauses are quoted from the casino’s current terms. “None flagged” means our terms review found no clause of that type – it is not a guarantee.
- Terms and conditions
- Not available yetNot available · checked 16 Oct 2026
- Withdrawal restrictions in the terms
- Not available yetNot available
- ID-check (KYC) rules
- Not available yetNot available
- Dormant-account rules
- Not available yetNot available
- Account-closure rules
- Not available yetNot available
- Bonus restrictions in the terms
- Not available yetNot available
- Unusual terms
- Not available yetNot available
Responsible gambling and complaints
- Deposit limits
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Loss limits
- Not available yetNot available
- Session / time limits
- Not available yetNot available
- Self-exclusion
- Self-exclusion (min. 6 months)Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Cooling-off / time-out
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Reality checks
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Responsible-gambling tools
- Net deposit limit, Gross deposit limits, Reality checks (15 min – 1 hour), Take a Break (time-out), Self-exclusion (min. 6 months), GAMSTOP participantCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Complaint channel
- Not available yetNot available · checked 16 Oct 2026
- Regulatory enforcement records
- UK Gambling Commission 2026-10-07 – Settlement with Grosvenor Casinos Limited (land-based licensee, account 614): payment in lieu of financial penalty GBP 5,012,261, public statement, costs – AML and social-responsibility failings; licensee of grosvenorcasinos.com (57924) has no recorded action sourceListed on national blocked-sites lists (a market block, not a sanction): Switzerland – ESBK (grosvenorcasinos.com) register; Italy – ADM (grosvenorcasinos.com) register.Verified · Official regulatory source · checked 16 Oct 2026
18+. Gambling can be addictive – help and self-exclusion.
Analysis
Grosvenor Casinos is ranked 47 of 100 in the SmarterCasinos Top 100 (selection index 43/100 – market presence, not a safety rating). The casino is operated by Rank Interactive (Gibraltar) Limited (Gibraltar licence holder (Gibraltar doc: 4C Leisure Island Business Center, Ocean Village); UKGC head office Maidenhead, UK), as confirmed in an official register. Licence: UK Gambling Commission – Active (Remote: Casino from 11 Mar 2022; Bingo; Gambling Software; General Betting Standard Real/Virtual Event) (checked in the regulator’s register).
Sources and verification dates
Status labels: Verified = official register or binding terms · Casino says = the casino’s own pages · Third-party = reputable non-operator source · Not available = blocked or not published. Next review dates are kept per field in the database.
- grosvenorcasinos.com – Official website · 16 Oct 2026
- wp-rankgroup-2024.s3.eu-west-2.amazonaws.com/media/2026/09/GC-Logo_Gold_Digital. – Official logo · 16 Oct 2026
- rank.com/our-brands/digital-only/ – Casino type, Parent company / group, Table games, Poker · 16 Oct 2026
- gamblingcommission.gov.uk/public-register/business/detail/57924 – Operator, Regulator, Licence number, Licence holder … · 14 Oct 2026
- gamblingdivision.gov.gi/uploads/Licence%20Holders%20Docs/Rank.pdf – Registered office / headquarters, Operator jurisdiction, Related brands · 16 Oct 2026
- apps.apple.com/gb/app/grosvenor-casino-games-slots/id626879611 – Slots, Live casino, Jackpots, Sportsbook … · 15 Oct 2026
- keepitfun.rank.com/help-when-playing-online/ – Deposit limits, Self-exclusion, Cooling-off / time-out, Reality checks … · 16 Oct 2026
- itunes.apple.com/lookup?id=626879611&country=gb – Languages · 15 Oct 2026
Other Top 100 casinos with the same regulator
Brands whose licence from the same authority we checked in that regulator’s register. Same regulator does not mean same rules for every market or the same Smarter Score.
UK Gambling Commission · about this regulator
- Coral rank 37
- BetVictor rank 39
- Sky Vegas rank 41
- Videoslots rank 45
- NetBet rank 46
- Jackpot City rank 51
Gibraltar Gambling Division (Licensing Authority) · about this regulator
Nearby in the SmarterCasinos Top 100
Compare Grosvenor Casinos with Videoslots in Casino Battle
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What players report
Experiences and opinions of individual visitors – not findings made or verified by SmarterCasinos. Our own research is above.
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Player reviews never change the Smarter Score. Averages appear from 5 reviews. How reviews are moderated