At a glance
- Jurisdiction
- Gibraltar
- Legal basis
- Gambling Act 2025, commenced 1 April 2026 (replacing the Gambling Act 2005)
- Tier in our method
- Tier B · quality score 75 of 100 · how we rate regulators
- Public register
- Register of Licence Holders
- Domain-level check
- No: the register does not list domains
- Researched
- 5 Oct 2026 from primary sources; confidence medium
- Casinos we profile
- 1 of 15
What the authority is and does
The Gambling Division of the Government of Gibraltar acts for the Minister as Licensing Authority and for the Gambling Commissioner, who is the regulator and the anti-money-laundering supervisor. The legal basis is the Gambling Act 2025, which received assent on 23 March 2026 and commenced on 1 April 2026 (except sections 55 to 77); existing licensees were grandfathered.
Licensing involves due diligence on ultimate beneficial owners and the supply chain, with approval of changes of control. The regulatory objectives include protection of consumers and problem gamblers, and licence conditions cover the management of customer funds and the fair resolution of customer complaints.
Our tier: B, and why
We rate each licensing regulator, not the casino, on five factors scored 0 to 4. Tier B needs a quality score of 60 to 79 and verifiability of at least 3. The tier describes how strong and verifiable the framework is. It is not a rating of any casino, and it does not predict how a casino treats its players; read the licensing section of the methodology for the weights and the tier table.
| Factor | Score | Basis |
|---|---|---|
| Verifiability weight 25 | 3 / 4 | Official public Register of Licence Holders (Gambling Act 2025 s.14) checked 2026-10-05: legal entity + licence category per operator; no status/validity dates, page undated |
| Domain attribution weight 20 | 2 / 4 | Register lists entities and links "Approved Brands" PDFs (brand names, RGL numbers) – no domains; domain must come from a second source |
| Oversight & enforcement weight 25 | 3 / 4 | Settlements published, mostly anonymised (2023, 2024, 2026) |
| Player protection & recourse weight 20 | 4 / 4 | Owner/controller vetting, AML supervision, RG duties |
| Transparency weight 10 | 3 / 4 | New Act published; limited case detail |
What the public register shows, and how to check an entry
When we read it on 5 October 2026 the page was headed as the register kept under section 14 of the Gambling Act 2025. It listed 29 B2C remote operators, 1 B2C non-remote operator, 33 B2B remote operators and 5 support-service entries. Each row shows a legal entity, often with its group, and the licence categories; 58 of the 68 rows link an Approved Brands PDF.
The register shows no domains, no licence status and no validity dates, and the page itself is undated; the PDFs carry individual “Content as from” dates. Access sits behind an automatic site challenge that a normal browser passes on the register page, while repeated file downloads are challenged. We read only two of the 58 brand PDFs, so we do not claim that none of the others lists a domain.
Register: Register of Licence Holders. The steps we follow:
- Take the licensee’s legal entity from the casino’s terms or footer, then open the Register of Licence Holders in a browser and match the entity and the licence category.
- Open the linked “Approved Brands” PDF for that licensee. It shows the licence numbers (for example “RGL No. 010”), the brand names and a “Content as from” date.
- Match the domain through a second source, because the register does not list domains: the operator’s terms naming the Gibraltar entity and licence number, or another regulator’s register for operators that hold a second licence.
- If the brand is not in the PDF, record the domain match as not confirmed rather than assuming it is covered.
- Check the Gambling Division’s public statements and consumer warnings, and keep a dated screenshot.
The same procedure, for every regulator, is in how to check a licence yourself. How Gibraltar Gambling Commissioner compares with the other tiers is summarised in the licence guide’s regulator section.
If something goes wrong: complaints and recourse
The Gambling Act requires a licence holder to maintain an effective complaints procedure and to inquire into complaints, including those referred by the Commissioner. We could not confirm a regulator-approved list of ADR providers, and the Division’s complaints page was not reachable during our research.
The Commissioner may publish sanctioning actions, with the option of anonymous publication (sections 137 and 138). Published settlements include £25,000 in August 2024 (AML/CFT policy deficiencies, licensee not named), £7,500 in June 2023 (independent audit function, not named) and a settlement on sanctions-screening deficiencies listed on the Division’s homepage in April 2026.
Limits and caveats
- The register lists entities and brands, not domains or status dates (factor scores 3 and 2 in our record). That is why the domain match for a Gibraltar-licensed casino often stays “not confirmed”.
- Our Tier B rating was provisional on first research; it was confirmed, with the provisional label removed, in our second review on 5 October 2026.
- The new Act is recent, and the Division was building a new website and licensing portal, so pages and registers can change.
- Published enforcement is mostly anonymised, which limits what a player can learn about a particular operator.
Casinos we profile under this licence
1 of the 15 casinos we profile name this licensing authority in their terms. The columns are the register finding for the exact domain at our last check, not an assessment of the casino; each profile shows the sources and dates. The same fields for all casinos are in the licence register check dataset.
| Casino | Holder in register | Register status | Our finding | Checked |
|---|---|---|---|---|
| 888casino | Virtual Global Digital Services Limited | Not determinable | Domain match not confirmed | 7 Oct 2026 |
Questions
Does the Gibraltar register show which websites a licence covers?
No. It shows legal entities, licence categories and, in linked PDFs, licence numbers and brand names. The domain has to be matched through a second source, such as the operator’s terms or another regulator’s register.
Why does a Gibraltar-licensed casino show “domain match not confirmed” on its profile?
Because neither the register page nor the brand PDFs we read list domains. The licence may well cover the brand; we simply cannot show the domain from the register, and we say so.
Can I complain to the Gibraltar regulator about a casino?
The Gambling Act requires licensees to run an effective complaints procedure and to inquire into complaints referred by the Commissioner. The Division’s complaints page was not reachable during our research, so check it directly.
What does Tier B mean?
Established, verifiable regulation with weaker recourse, enforcement transparency or domain attribution than Tier A. It rates the framework, not the casino.
Sources
Primary sources read on the dates shown; official and issuer pages open in a new tab and are not endorsements.
- Gambling Division: Register of Licence Holders · read 5 Oct 2026
- Gambling Division: Approved Brands PDF (example) · read 5 Oct 2026
- Gambling Division: about · read 5 Oct 2026
- Gambling Act 2025 (official text) · read 5 Oct 2026
- Gibraltar: regulatory settlement press release, 28 Aug 2024 · read 5 Oct 2026