Planetwin365 – casino profile
planetwin365.it · relevance score 36/100 (market relevance, not safety)
- 88Smarter Score · Excellent
- Verified Coverage 100 %share of the score points checked
- Agenzia delle Dogane e dei Monopoli – Italylicence checked in the register
- 4,000+ gamescasino says
Smarter Score
Welcome offer
Quick facts
- Operator
- PWO S.p.A.
- Regulator
- Agenzia delle Dogane e dei Monopoli (ADM) – Italy
- Licence status
- Confirmed in registry
- Games
- 4,000+
- Cryptocurrencies
- Not available yet
- iOS app
- Yes
Advantages and disadvantages
Pros
- Licence confirmed in the regulator’s registerVerifiedChecked by SmarterCasinos against the identified source below.Checked15 Oct 2026SourceRegulator registerADM – Elenco dei concessionari autorizzati al gioco a distanza…Our record
- No casino withdrawal feeVerifiedChecked by SmarterCasinos against the identified source below.Checked15 Oct 2026SourcesCasino termsPlanetwin365 – Contratto di conto di gioco (ADM template player…Our recordCasino pagePlanetwin365 – Depositi (deposit methods table)Our recordCasino pagePlanetwin365 – Prelievi (withdrawal methods table)Our record
- Deposit limits & self-exclusionCasino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked15 Oct 2026SourcesCasino pagePlanetwin365 – Limiti di gioco (weekly deposit limit)Our recordCasino pagePlanetwin365 – Autoesclusione (self-exclusion options)Our record
- 4,000+ slotsCasino saysThe casino’s own statement, recorded with its source. We have not independently confirmed it.Checked15 Oct 2026SourceCasino pagePlanetwin365 – slot lobby (Tutte le slot)Our record
Cons
No serious drawback is listed here; read the notes under “Good to know”.
Score breakdown by category
Five categories of Smarter Score 4.1 (Games 25 · Licensing & Transparency 25 · Payments & Withdrawals 20 · Bonuses & Promotions 15 · Usability & Support 15). Each category shows the points earned on the criteria we could check; the dotted part is not checked yet and stays neutral (it counts half, so it moves the score neither up nor down). Evidence coverage 100 %.
All 14 criteria, what we found and the points 14 of 14 checked
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Game typesdistinct game types (slots, live casino, table games, jackpots, poker, crash): 5+ → 15 · 4 → 12 · 3 → 9 · 2 → 6 · 1 → 3; verified "no online casino" → 0 | 4 game type(s): slots, live, table, jackpots | 12of 15 | – |
| Catalogue depthcatalogue depth – the better of: games stated (≥ 3,000 → 10 · ≥ 1,500 → 8 · ≥ 500 → 5 · fewer → 2) or providers named (≥ 30 → 10 · ≥ 15 → 8 · ≥ 5 → 5 · fewer → 2) | 4000+ games stated · 8 providers named | 10of 10 | planetwin365.it (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Licence confirmed in a registerbest licence confirmed in a regulator register, by regulator tier: A 15 · B 11 · C 7 · D (issuer-listed) 3 · claimed / conflicting 2 · regulator not assessed 5 | Agenzia delle Dogane e dei Monopoli (ADM) – Italy (tier B), Pwo S.p.a. – register-confirmed (licence review) | 11of 15 | adm.gov.it (opens in a new tab) |
| Operator identifiedoperator named in a register 4 · on the casino's own pages 2 | register: PWO S.p.A. | 4of 4 | adm.gov.it (opens in a new tab) |
| Licence number publishedlicence number published 2 | licence number published | 2of 2 | adm.gov.it (opens in a new tab) |
| Regulatory recordregulators' action lists checked: nothing recorded 4 · actions disclosed, none that triggers G3 2 · G3-level action 0 | regulator lists checked: no action recorded | 4of 4 | – |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Payment methodspayment methods named (deposit and withdrawal, distinct): ≥ 10 → 10 · 5–9 → 7 · 1–4 → 4 | 13 payment method(s) named | 10of 10 | planetwin365.it (opens in a new tab) |
| Withdrawal terms publishedwithdrawal terms published: stated time ≤ 24 h → 5 · ≤ 3 days → 4 · other stated time → 3 · no time, but withdrawal methods or fees published → 2 | withdrawal methods or fees published, no time stated | 2of 5 | planetwin365.it (opens in a new tab) |
| ID-check policy publishedID-check (KYC) policy published 5 | ID-check policy published | 5of 5 | planetwin365.it (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Welcome offer documenteda welcome offer is documented with its source 8 (the size of the offer never earns points) | welcome offer documented with its source | 8of 8 | planetwin365.it (opens in a new tab) |
| Bonus termsbonus terms: wagering none or ≤ 35× → 7 · 36–50× → 5 · > 50× → 2 · not quantified, but key terms (min deposit, max cash-out, validity) published → 3 | wagering: 40x each tranche (each euro counts 75%); converted amount pl | 5of 7 | planetwin365.it (opens in a new tab) |
| Criterion | What we found | Points | Source |
|---|---|---|---|
| Mobilenative app 5 · mobile site 3 | native app | 5of 5 | planetwin365.it (opens in a new tab) |
| Support channellive chat 5 · e-mail only 3 | live chat | 5of 5 | planetwin365.it (opens in a new tab) |
| Responsible-gambling toolsresponsible-gambling tools: 3 or more → 5 · 1–2 → 3 | 3 responsible-gambling tool(s) | 5of 5 | planetwin365.it (opens in a new tab) |
Every casino starts at the neutral 50. A checked criterion moves the score by its points minus half its maximum; an unchecked one counts half and moves nothing. Score data checked 26 Oct 2026. How Smarter Score 4.1 works
- Score methodology version
- Smarter Score 4.1Verified · checked 26 Oct 2026 · source
Evidence still missing for the score: none – every criterion is backed by a source.
Licensing and operator
- Operator
- PWO S.p.A.Verified · Official regulatory source · checked 15 Oct 2026 · source
- Parent company / group
- Lottomatica Group S.p.A. (named in the contract as the company exercising direction and coordination)Casino says · Unverified claim · checked 15 Oct 2026 · source
- Registered office / headquarters
- Via degli Aldobrandeschi 300, 00163 Roma, ItalyVerified · Official regulatory source · checked 15 Oct 2026 · source
- Operator jurisdiction
- ItalyVerified · Official regulatory source · checked 15 Oct 2026 · source
- Launched
- Not available yetNot available
- Casino type
- Online casino and sportsbookCasino says · Unverified claim · checked 16 Oct 2026
- Related brands
- Not available yetNot available
- Official website
- planetwin365.itCasino says · Unverified claim · checked 26 Oct 2026 · source
- Regulator
- Agenzia delle Dogane e dei Monopoli (ADM) – ItalyVerified · Official regulatory source · checked 26 Oct 2026
- Licence number
- 16007Verified · Official regulatory source · checked 16 Oct 2026 · source
- Licence holder
- Pwo S.p.a.Verified · Official regulatory source · checked 15 Oct 2026 · source
- Licence status
- Confirmed in registryVerified · Official regulatory source · checked 26 Oct 2026
- Register entry
- adm.gov.it/portale/monopoli/giochi/gioco_distanza/gioco_distVerified · Official regulatory source · checked 26 Oct 2026 · source
- Licensed jurisdictions
- ItalyVerified · Official regulatory source · checked 26 Oct 2026
- Licence verified against
- Regulator register (recorded in our evidence review)Verified · Official regulatory source · checked 26 Oct 2026
- Licence last verified
- 2026-10-26Verified · Official regulatory source · checked 26 Oct 2026
Country availability
A country missing from a restricted list is not a confirmation that you can play there. Check yours on the SmarterCasinos Top 100 page.
- Restricted countries
- Not available yetNot available · checked 15 Oct 2026
- Accepted countries (stated)
- ItalyCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Markets confirmed by a regulator
- ItalyVerified · Primary source (casino document) · checked 2 Nov 2026
- Markets confirmed by the operator
- Not available yetNot available · checked 2 Nov 2026
- Markets named in the terms
- Not available yetNot available · checked 2 Nov 2026
- Country-specific domains
- Not available yetNot available
- National market licences
- IT: Agenzia delle Dogane e dei Monopoli (ADM) 16007Verified · Official regulatory source · checked 16 Oct 2026 · source
- Availability last checked
- 2026-10-16Verified · Primary source (casino document) · checked 16 Oct 2026
Bonuses and promotions
- Welcome offer
- Bonus Benvenuto Casinò: up to EUR 5,050Casino says · Primary source (casino document) · checked 26 Oct 2026 · source
- Deposit match
- Not available yetNot available
- Maximum bonus
- Not available yetNot available
- Free spins
- Not available yetNot available
- No-deposit bonus
- Not available yetNot available
- Cashback
- Not available yetNot available
- VIP programme
- Not available yetNot available
- Wagering
- 40x each tranche (each euro counts 75%); converted amount played onceCasino says · Primary source (casino document) · checked 26 Oct 2026 · source
- Minimum deposit
- EUR 20Casino says · Primary source (casino document) · checked 26 Oct 2026 · source
- Maximum cashout
- Conversion capped at 50% of each tranche (EUR 625 per tranche)Casino says · Primary source (casino document) · checked 26 Oct 2026 · source
- Maximum bet with bonus
- Not available yetNot available
- Bonus validity
- Each tranche 3 days from credit; converted Real Bonus 1 dayCasino says · Primary source (casino document) · checked 26 Oct 2026 · source
- Country restrictions on the offer
- Not available yetNot available
- Offer eligible in
- Not available yetNot available
Players and popularity
Player figures only from the casino or its group’s official reports (group figures cover all brands and are not like-for-like). Popular games only from lists the casino publishes itself. Display data – no score reads it.
- Players
- 1,793,452 unique active online users (customers who placed at least one bet on any online product in the period) – Lottomatica Group S.p.A. (Online segment: GoldBet.it, Lottomatica.it, Betflag.it, Totosì.it, Planetwin365.it), all brands (H1 2026 (six months to 30 June 2026))official group report · checked 16 Oct 2026 · Group figure, not a Planetwin365-only figure. Planetwin365 is operated by PWO S.p.A. (formerly SKS365 Group GmbH), a Lottomatica group concessionaire. · source (opens in a new tab)
- Most popular games
- Not reachablecasino pages not reachable from our research location · checked 16 Oct 2026 · source (opens in a new tab)
- Founded
- Not publishednot published · checked 16 Oct 2026 · The Planetwin365 site links its "Chi siamo" page to the Lottomatica group page; the group's H1 2026 interim report and 2025 annual financial report describe the acquisition but give no founding year for the brand. The Italian company register (Registro Imprese) is a paid service and was not used. · source (opens in a new tab)
- Registered office
- Via degli Aldobrandeschi 300, 00163 Roma, Italy · Italyverified · checked 15 Oct 2026
- Wikipedia attention
- Not publishednot published · No Wikipedia article for the brand
- Google search interest
- Not publishednot published · Google Trends / search volume not measurable from our research setup (Trends answers 429; no Ads account). Not estimated.
Games and software providers
- Games
- 4,000+Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Slots
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026
- Live casino
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026
- Table games
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026
- Blackjack
- Not available yetNot available
- Roulette
- Not available yetNot available
- Baccarat
- Not available yetNot available
- Poker
- Not available yetNot available
- Jackpots
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026
- Crash games
- Not available yetNot available
- Sportsbook
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Software providers
- Reevotech, Bryogames, Amusnet, Pragmatic Play, Games Global, Capecod, Playson, InspiredCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
See which other Top 100 casinos document the same games in the Game Explorer.
Payments and withdrawals
- Deposit methods
- Credit/debit cards (Carta di Credito/Debito), Apple Pay, Google Pay, Postepay, PayPal, Skrill, Neteller, MuchBetter, Rapid Transfer, Paysafecard (deposit) / myPaysafe (withdrawal), OnShop / Titolo di Ricarica / Ricarica Digitale (retail top-up), Bank transfer (Bonifico bancario; instant transfer for withdrawals), Bonifico postale / Bollettino postale (deposit); Bonifico Domiciliato (withdrawal)Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Withdrawal methods
- Credit/debit cards (Carta di Credito/Debito), Apple Pay, Google Pay, Postepay, PayPal, Skrill, Neteller, MuchBetter, Rapid Transfer, Paysafecard (deposit) / myPaysafe (withdrawal), Bank transfer (Bonifico bancario; instant transfer for withdrawals), Bonifico postale / Bollettino postale (deposit); Bonifico Domiciliato (withdrawal)Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Currencies
- EURVerified · Official regulatory source · checked 16 Oct 2026 · source
- Cryptocurrencies
- Not available yetNot available
- Minimum deposit
- Card: EUR 10, Apple Pay / Google Pay / Postepay: EUR 10, PayPal: EUR 10, Skrill / Neteller / Rapid Transfer / Paysafecard: EUR 30, MuchBetter: EUR 1, Onshop / Ricarica: EUR 2, Bank transfer: EUR 5Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Minimum withdrawal
- Card / Postepay / Skrill / Rapid Transfer / myPaysafe / PayPal / Neteller: EUR 10, Instant / bank transfer: EUR 10, MuchBetter: EUR 30Casino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Maximum withdrawal
- Not available yetNot available
- Withdrawal processing
- Not available yetNot available
- Fees
- Not available yetNot available
- ID checks (KYC)
- Italian tax code (codice fiscale) and a front/back copy of a valid ID document are required at registration; the document must be uploaded during registration, a rejected document must be re-uploaded within 2 days or the account is suspended, and after 60 days without a valid document the contract ends. Withdrawals only after the ID document has been validated; the operator may request further documents (utility bill of the last 6 months, IBAN ownership, card ownership). From 4 August 2026 the paper ID card can no longer be used to open an account (CIE, passport or driving licence).Verified · Primary source (casino document) · checked 15 Oct 2026 · source
Mobile experience and customer support
- Mobile website
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- iOS app
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Android app
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Languages
- ItalianCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Live chat
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Support e-mail
- Published by the casino (see source)Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Telephone support
- YesCasino says · Primary source (casino document) · checked 16 Oct 2026 · source
- Support hours
- Daily 09:00–22:00Casino says · Primary source (casino document) · checked 16 Oct 2026 · source
Official channels
Checked 16 Oct 2026: each account is linked from the casino’s own website or its operator’s site. Follower figures only where a public page shows them. Not part of any score.
No official account could be verified yet. We only list accounts that Planetwin365 links from its own website or its operator’s site – never fan, affiliate or look-alike accounts.
Terms and conditions
Clauses are quoted from the casino’s current terms. “None flagged” means our terms review found no clause of that type – it is not a guarantee.
- Terms and conditions
- planetwin365.it/guida/termini-e-condizioniVerified · Primary source (casino document) · checked 15 Oct 2026 · source
- Withdrawal restrictions in the terms
- None flagged in our terms reviewVerified · Primary source (casino document) · checked 15 Oct 2026 · source
- ID-check (KYC) rules
- Italian tax code (codice fiscale) and a front/back copy of a valid ID document are required at registration; the document must be uploaded during registration, a rejected document must be re-uploaded within 2 days or the account is suspended, and after 60 days without a valid document the contract ends. Withdrawals only after the ID document has been validated; the operator may request further documents (utility bill of the last 6 months, IBAN ownership, card ownership). From 4 August 2026 the paper ID card can no longer be used to open an account (CIE, passport or driving licence).Verified · Primary source (casino document) · checked 15 Oct 2026 · source
- Dormant-account rules
- None flagged in our terms reviewVerified · Primary source (casino document) · checked 15 Oct 2026 · source
- Account-closure rules
- None flagged in our terms reviewVerified · Primary source (casino document) · checked 15 Oct 2026 · source
- Bonus restrictions in the terms
- None flagged in our terms reviewVerified · Primary source (casino document) · checked 15 Oct 2026 · source
- Unusual terms
- None flagged in our terms reviewVerified · Primary source (casino document) · checked 15 Oct 2026 · source
Responsible gambling and complaints
- Deposit limits
- YesCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Loss limits
- Not available yetNot available
- Session / time limits
- Not available yetNot available
- Self-exclusion
- Available, up to permanentCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Cooling-off / time-out
- Not available yetNot available
- Reality checks
- Not available yetNot available
- Responsible-gambling tools
- deposit limit, self exclusion permanent, self exclusion minimum monthsCasino says · Primary source (casino document) · checked 15 Oct 2026 · source
- Complaint channel
- Concessionaire contact centre (reply within 72 hours), then ADM via its "Portale delle segnalazioni" (contract Art. 12.2)Verified · Official regulatory source · checked 16 Oct 2026 · source
- Regulatory enforcement records
- No sanction found in the regulator records we checkedVerified · checked 26 Oct 2026
18+. Gambling can be addictive – help and self-exclusion.
Analysis
Planetwin365 is ranked 62 of 100 in the SmarterCasinos Top 100 (selection index 36/100 – market presence, not a safety rating). The casino is operated by PWO S.p.A. (Italy), as confirmed in an official register. Licence: Agenzia delle Dogane e dei Monopoli (ADM) – Italy – Confirmed in registry (checked in the regulator’s register). The casino says it offers 4,000+ games.
Sources and verification dates
Status labels: Verified = official register or binding terms · Casino says = the casino’s own pages · Third-party = reputable non-operator source · Not available = blocked or not published. Next review dates are kept per field in the database.
- planetwin365.it – Official website · 26 Oct 2026
- repo.lottomaticagroup.com/intplatform/common/svg/logo-planetwin-gray.svg – Official logo · 16 Oct 2026
- adm.gov.it/portale/monopoli/giochi/gioco_distanza/gioco_dist_concessionari?p_p_i – Operator, Registered office / headquarters, Operator jurisdiction, Licence number … · 16 Oct 2026
- repo.goldbet.it/intplatform/planetwin/guida/pdf/pwo-contratto-di-conto-di-gioco. – Parent company / group, Restricted countries, Accepted countries (stated), Currencies … · 16 Oct 2026
- adm.gov.it/portale/monopoli/giochi/gioco_distanza/gioco_dist_concessionari – Register entry · 26 Oct 2026
- planetwin365.it/bonus/bonus-di-benvenuto/bonus-benvenuto-casino – Welcome offer, Wagering, Minimum deposit, Maximum cashout … · 26 Oct 2026
- planetwin365.it/guida/depositi – Deposit methods, Withdrawal methods, Minimum deposit, ID checks (KYC) … · 15 Oct 2026
- planetwin365.it/guida/prelievi – Minimum withdrawal · 15 Oct 2026
- planetwin365.it/casino/slot-machine/tutti – Games, Software providers, Mobile website, iOS app … · 15 Oct 2026
- planetwin365.it/guida/gioco-responsabile/limiti-di-gioco – Deposit limits, Self-exclusion, Responsible-gambling tools · 15 Oct 2026
- planetwin365.it/guida/contatti – Languages, Live chat, Support e-mail, Telephone support … · 16 Oct 2026
- planetwin365.it/guida/termini-e-condizioni – Terms and conditions, Withdrawal restrictions in the terms, Dormant-account rules, Account-closure rules … · 15 Oct 2026
Other Top 100 casinos with the same regulator
Brands whose licence from the same authority we checked in that regulator’s register. Same regulator does not mean same rules for every market or the same Smarter Score.
Agenzia delle Dogane e dei Monopoli (ADM)
- Betfair Casino rank 14
- Sisal rank 42
- Lottomatica rank 49
- Goldbet rank 61
- BetFlag rank 69
- Eurobet rank 90
Nearby in the SmarterCasinos Top 100
Compare Planetwin365 with Bally Casino in Casino Battle
- Bally Casino rank 60
- Goldbet rank 61
- BitStarz rank 63
- Fun88 rank 64
Player reviews
Player reviews for Planetwin365 are collected and moderated on the full review page. They are kept separate from every score.